Aesthetic Field Service Technician
18 hours ago
Job Title: Field Service Engineer
Job Summary:
We are seeking a skilled Field Service Engineer to join our team at our Wallasey Service Centre. As a Field Service Engineer, you will be responsible for delivering, collecting, repairing, and servicing wheelchairs to ensure our customers receive the highest level of service.
Key Responsibilities:
- Deliver and collect wheelchairs to and from service users' homes and NHS departments, adhering to our Infection Control Policy.
- Servicing and repairing wheelchairs in the field, aiming for a first-time fix whenever possible.
- Ensure accurate completion of paperwork, including parts used and actions taken, to update the database.
- Observe regulations covering driving and vehicle use on public highways and adhere to Health & Safety at Work Act.
- Perform weekly vehicle safety checks and maintain a professional customer service attitude.
- Be responsible for tool and equipment maintenance and safekeeping, as outlined in the Company handbook.
- Agree to undertake necessary training to maintain required skills for this role.
Requirements:
- Full UK driving licence
- Successful enhanced DBS check
- General workshop knowledge
- Basic electrical knowledge, including 12v/24v
- Previous delivery driver experience
- Awareness and understanding of people with disabilities
- Flexible approach to working conditions and environment changes
- Ability to use a mobile phone to relay photographs
- Good written and verbal communication skills
Working Conditions:
- Flexible working and responsiveness to changing priorities
- Availability for short notice overtime due to emergency response requirements
- Responsibility for out-of-hours duties
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