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Field Service Technician

2 months ago

Wallasey, Wirral, United Kingdom Ross Care Full time £12
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at Ross Care, a leading healthcare equipment provider. As a Field Service Engineer, you will play a critical role in delivering high-quality service to our customers, ensuring their wheelchairs are properly maintained and repaired.

Key Responsibilities:
  • Deliver, collect, repair, and service wheelchairs to and from service users' homes and NHS departments, adhering to our Infection Control Policy.
  • Perform routine maintenance and repairs on wheelchairs, aiming for a first-time fix whenever possible.
  • Ensure accurate completion of paperwork, including job cards and database updates.
  • Conduct regular vehicle safety checks and maintain a professional customer service attitude.
  • Participate in ongoing training and development to maintain skills and knowledge.
Requirements:
  • Full UK driving licence
  • Successful enhanced DBS check
  • General workshop knowledge
  • Basic electrical knowledge, including 12v/24v
  • Awareness and understanding of people with disabilities
  • Flexible approach to working conditions and environment
  • Ability to use a mobile phone to relay photographs
  • Commitment to being available for short notice overtime
About Ross Care:

Ross Care is committed to promoting equality, diversity, and inclusiveness. We expect our post holders to actively promote and engage this commitment in all their work. We strive to ensure that our services are accessible and inclusive for all sections of the community.