Technical Ad Operations Manager

2 weeks ago

London, Greater London, United Kingdom Carwow Full time
About the Role

We are seeking a highly skilled Technical Ad Operations Manager to join our team at Carwow. As a Technical Ad Operations Manager, you will be responsible for managing a portfolio of campaigns and resolving operational and technical issues across the Carwow Group Network.

Key Responsibilities
  • Manage a portfolio of campaigns and resolve operational and technical issues across the Carwow Group Network.
  • Support the ad serving needs of different teams in our 3 markets.
  • Debug Ad code and software integrations where required, such as our DMP, CDP, or programmatic partners, with both internal and external development teams.
  • Become the 'go-to' person in the digital business for Ad serving technology-related questions or troubleshooting, including creative debugging for delivery.
  • Help lead the technical implementation and drive the correct usage of our key commercial technical products across our Ad stack.
  • Support the Campaign Operations team where relevant to aid in the delivery and success of all campaigns.
  • Work alongside product management specialists to help deliver prioritized improvements to our commercial delivery function.
  • Identify commercial opportunities for future development based on the current and future media landscape.
  • Prioritize development items that maximize business value.
  • Aid in the technical review of any supplier selection process across our commercial product stack.
  • Understand the current commercial landscape across media by working with peers and suppliers.
  • Help train and knowledge share across the department.
  • Monitor and troubleshoot various ad-related issues.
  • Maintain documentation of integrations and technical run books.
  • Address any inefficiencies in our platforms.
  • Work with Analyst/Developers to ensure data capture is accurate.
  • Partner with development/product teams to implement new technologies and codebase updates.
  • Manage relationships with multiple ad tech vendors used for campaign delivery and analytics.
  • Gather industry information and consistently be on top of digital operational updates and specifications for company developments.
  • Assess, test, and integrate new Ad serving technologies into our Ad stack where required.
Requirements
  • Knowledge of ad serving technologies and systems, particularly GAM.
  • 5+ years of ad operations experience with a strong technical and setup background, publisher experience preferred.
  • Highly organized with excellent attention to detail.
  • Excellent and confident interpersonal skills to persuade, negotiate, and establish good working relationships with colleagues and clients/agencies.
  • Understanding of GDPR and the impact of decisions.
  • Experience in product development working practices with agile methodologies.
  • Experience of application & technical system integration working with both internal and external partners.
  • Strong communication & interpersonal skills.
  • Ability to work well in a cross-functional environment with multiple stakeholders.
  • Excellent data analysis, presentation, written, and verbal communication skills.
  • Attention to detail in documentation and communication.
  • Ability to handle multiple projects simultaneously and meet variable deadlines.
  • Ability to work autonomously and define own workload.
  • Experience in the media industry or online advertising environment.
  • An interest and experience with debugging tools.
  • Proven problem-solving skills.

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