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Technical Ad Operations Manager

2 months ago

London, Greater London, United Kingdom carwow Full time
About Carwow Group

Carwow Group is a pioneering company that's revolutionizing the car-changing industry. With a passion for getting people into the right cars, we're building a go-to destination for drivers everywhere. Our portfolio of personality-rich automotive brands, including Carwow, Auto Express, evo, Driving Electric, and Car Buyer, is designed to reach drivers everywhere.

From humble beginnings as a simple reviews site, we've grown into one of the largest online car-changing destinations in Europe, with over 10 million customers using our platform to buy and sell cars. Last year, we experienced significant growth, with nearly £3 billion worth of cars bought on our site, while £ of cars were listed for sale through our Sell My Car service.

The Role

This role sits within our OEM & Media team, where we're looking for a Technical Ad Operations Manager to join our team. As a key member of our team, you'll be responsible for managing a portfolio of campaigns and resolving operational and technical issues across our Carwow Group Network.

Key Responsibilities
  • Manage a portfolio of campaigns and resolve operational and technical issues across the Carwow Group Network.
  • Support the ad serving needs of different teams in our 3 markets.
  • Debug Ad code and software integrations, including our DMP, CDP, or programmatic partners, with both internal and external development teams.
  • Become the 'go-to' person in the digital business for Ad serving technology-related questions or trouble shooting, including creative debugging for delivery.
  • Help lead the technical implementation and drive the correct usage of our key commercial technical products across our Ad stack.
  • Support the Campaign Operations team where relevant to aid in the delivery and success of all campaigns.
  • Work alongside product management specialists to help deliver prioritised improvements to our commercial delivery function.
  • Identify commercial opportunities for future development based on the current and future media landscape.
  • Prioritise development items that maximise business value.
  • Aid in the technical review of any supplier selection process across our commercial product stack.
  • Understand the current commercial landscape across media by working with peers and suppliers.
  • Help train and knowledge share across the department.
  • Monitor and troubleshoot various ad-related issues.
  • Maintain documentation of integrations and technical run books.
  • Address any inefficiencies in our platforms.
  • Work with Analyst/Developers to ensure data capture is accurate.
  • Partner with development/product teams to implement new technologies and codebase updates.
  • Manage relationships with multiple ad tech vendors used for campaign delivery and analytics.
  • Gather industry information and consistently be on top of digital operational updates and specifications for company developments.
  • Assess, test, and integrate new Ad serving technologies into our Ad stack where required.
Requirements
  • Knowledge of ad serving technologies and systems, particularly GAM.
  • 5+ years of ad operations experience with a strong technical and setup background, publisher experience preferred.
  • Highly organised with excellent attention to detail.
  • Excellent and confident interpersonal skills to persuade, negotiate, and establish good working relationships with colleagues and clients/agencies.
  • Understanding of GDPR and the impact of decisions.
  • Experience in product development working practices with agile methodologies.
  • Experience of application & technical system integration working with both internal and external partners.
  • Strong communication & interpersonal skills.
  • Ability to work well in a cross-functional environment with multiple stakeholders.
  • Excellent data analysis, presentation, written, and verbal communication skills.
  • Attention to detail in documentation and communication.
  • Ability to handle multiple projects simultaneously and meet variable deadlines.
  • Ability to work autonomously and define own workload.
  • Experience in the media industry or online advertising environment.
  • An interest and experience with debugging tools.
  • Proven problem-solving skills.
What's in it for you?

We offer a range of benefits, including hybrid working, competitive salary, matched pension contributions, share options, and more. Our company culture values diversity and inclusion, and we welcome applicants from all backgrounds. We're committed to creating a positive and supportive work environment, with opportunities for growth and development.