Customer Support Coordinator
1 day ago
We are looking for a skilled Customer Support Coordinator to join our team based in the UK. The successful candidate will be responsible for providing exceptional customer service and support to our clients.
About the RoleThis is a permanent, full-time opportunity that offers a competitive salary of £29,000 per annum (negotiable depending on experience). In addition to your basic salary, you will also receive a comprehensive benefits package that includes:
- 20 days holiday plus bank holidays
- A stable and long-term career with a leading national business
- Company pension scheme with 4% matched contribution after one year of service
- Employee Referral Scheme of up to £1,000
The ideal candidate will have previous experience using a CRM or ERM software tool and possess excellent communication skills. You will be working within a fast-paced environment and must be able to work under pressure with good multitasking and prioritisation skills.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Recording incoming service support calls via phone and email in our system
- Collaborating with the team to schedule engineers' service visits for our overseas clients
- Communicating with Service Providers in EMEA and Asia Pac to coordinate overseas service calls
- Placing orders for spare parts needed for call-backs and ensuring timely delivery to the site
- Coordinating preventative maintenance visits with clients and engineers overseas
- Generating completion paperwork for preventative measures visits addressing any follow-up calls and remedial works
- Logging LSP invoices for completed calls and collaborating with the sales team to provide applicable service work quotes
- Providing weekly updates on outstanding service calls to major clients
The role is fully office-based and requires a 40-hour working week, Monday to Friday, 8-5.
-
Service Desk Coordinator
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a highly skilled Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord incoming service support calls via phone and email in the...
-
Service Desk Coordinator
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a skilled Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord incoming service support calls via phone and email in the systemCollaborate with...
-
Service Desk Coordinator
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service to our clients, responding to service requests, and collaborating with internal teams to resolve issues.Key...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been serving communities for over 25 years. Our people-first culture is built on trust, respect, and a passion for excellence.Job DescriptionService Desk Administrator RoleWe're seeking a skilled Service Desk...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been serving communities for over 25 years. Our people-first culture is built on trust, respect, and a passion for excellence.Job DescriptionService Desk Administrator RoleWe're seeking a skilled Service Desk...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our people-first culture is at the heart of everything we do, and we're looking for a talented Service Desk Administrator to join our team.Job DescriptionKey ResponsibilitiesRecord and...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our people-first culture is at the heart of everything we do, and we're looking for a talented Service Desk Administrator to join our team.Job DescriptionKey ResponsibilitiesRecord and...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we operate in 67 countries, providing innovative security solutions for over 25 years.Our CultureWe believe in a 'people-first' culture, where your well-being is our top priority. We're dedicated to keeping you safe, secure,...
-
Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we operate in 67 countries, providing innovative security solutions for over 25 years.Our CultureWe believe in a 'people-first' culture, where your well-being is our top priority. We're dedicated to keeping you safe, secure,...
-
EHS Coordinator
4 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom TSL Full timeAbout the RoleTSL is seeking a proactive EHS Coordinator to support the team at our Head Office in Gerrards Cross. As a key member of our team, you will play a vital role in ensuring the health, safety, and well-being of our employees and stakeholders.Key ResponsibilitiesPrepare and distribute project-specific EHS items and materials as required.Support...
-
EHS Coordinator
4 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom TSL Full timeAbout the RoleTSL is seeking a proactive EHS Coordinator to support the team at our Head Office in Gerrards Cross. As a key member of our team, you will play a vital role in ensuring the health, safety, and well-being of our employees and stakeholders.Key ResponsibilitiesPrepare and distribute project-specific EHS items and materials as required.Support...
-
EHS Coordinator
4 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom TSL Full timeAbout the RoleTSL is seeking a proactive EHS Coordinator to support the team at our Head Office in Gerrards Cross. As a key member of our team, you will play a vital role in ensuring the health, safety, and well-being of our employees and stakeholders.Key ResponsibilitiesPrepare and distribute project-specific EHS items and materials as required.Support...
-
EHS Coordinator
4 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom TSL Full timeAbout the RoleTSL is seeking a proactive EHS Coordinator to support the team at our Head Office in Gerrards Cross. As a key member of our team, you will play a vital role in ensuring the health, safety, and well-being of our employees and stakeholders.Key ResponsibilitiesPrepare and distribute project-specific EHS items and materials as required.Support...
-
IT Support Specialist
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Attollo Solutions Limited Full timeJob Title: IT AnalystLocation: Competitive salary, with 22 days holiday plus bank holidays and an additional day of leave for your birthdayRole Overview:We are seeking a dedicated and customer-focused IT Analyst to join our dynamic team based in Chalfont St Peter. While the role does not require daily presence in the office, there is an expectation of...
-
Reception Support Officer
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom CHALFONTS COMMUNITY COLLEGE Full timeJob Summary: We are seeking a highly organized and communicative Reception Assistant to join our team at Chalfonts Community College. As a key member of our front desk team, you will be the first point of contact for students, visitors, and staff, providing a warm and welcoming experience. Key Responsibilities: Provide exceptional customer service and...
-
EHS Coordinator
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom TSL Full timeTSL is a leading technical construction and engineering partner, specialising in delivering turnkey capital projects for clients across sectors including Food, Pharmaceutical, Logistics, Advanced Manufacturing, and Data Centres. With a focus on innovation, technical expertise, and exceptional service, TSL supports clients throughout the entire project...
-
Library Resources Coordinator
3 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom CHALFONTS COMMUNITY COLLEGE Full timeJob Summary:The Chalfonts Community College is seeking a skilled and experienced individual to manage the Learning Resource Centre, a vital part of the school community that supports students, teachers, and departments in developing a love of reading for pleasure. The successful candidate will work closely with departments to enable staff and students to...
-
Aerospace Quality Assurance Specialist
2 months ago
Chalfont St Peter, Buckinghamshire, United Kingdom Syntech Recruitment Ltd Full timeSupplier Quality Engineer OpportunityWe are seeking a highly skilled Supplier Quality Engineer to join our team at Syntech Recruitment Ltd. As a key member of our engineering business, you will be responsible for providing quality engineering support to our clients' supply chain and sourcing department.Key Responsibilities:Perform system and product audits...
-
CNC Training Specialist
4 weeks ago
Chalfont St Peter, Buckinghamshire, United Kingdom Syntech Recruitment Ltd Full timeCNC Training Partner Job DescriptionSyntech Recruitment Ltd is seeking a skilled CNC Training Partner to join our team. As a CNC Training Partner, you will play a crucial role in upskilling staff through classroom sessions, hands-on training, and assessments.Key Responsibilities:Develop and deliver tailored training programmes for machinists.Provide...
-
Aerospace Quality Assurance Specialist
2 months ago
Chalfont St Peter, Buckinghamshire, United Kingdom Syntech Recruitment Ltd Full timeSupplier Quality Engineer OpportunityWe are seeking a highly skilled Supplier Quality Engineer to join our team at Syntech Recruitment Ltd. As a key member of our engineering business, you will be responsible for providing quality engineering support to our clients' supply chain and sourcing department.Key Responsibilities:Perform system and product audits...