Guest Experience Coordinator

2 days ago


Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Hotel & Spa Full time
Key Responsibilities

We are looking for a highly motivated and organized Receptionist to join our team at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. As a key member of our front desk team, you will be responsible for creating a seamless and memorable experience for our guests.

Your duties will include:

  • Providing exceptional customer service to our guests
  • Handling guest transactions and resolving any issues efficiently
  • Preparing invoices, taking payments, and conducting end-of-shift banking
  • Anticipating and addressing guest needs and concerns
  • Maintaining high standards of cleanliness and organization in the reception area

We offer a competitive salary of £23,000 per annum, plus benefits including meals on duty, uniform, and cycle-to-work scheme. If you are passionate about delivering exceptional customer experiences and have a strong work ethic, please apply today.



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