Dining Experience Coordinator

7 hours ago


Harrogate, North Yorkshire, United Kingdom Bupa Full time

Role Overview

We are seeking a motivated and customer-focused individual to join our team as a Dining Experience Coordinator at Southlands Care Home in Harrogate. This is a fantastic opportunity to deliver exceptional service and contribute to the well-being of our residents.

Salary Information

The successful candidate will be rewarded with a competitive hourly rate of £12.00 - £13.00, depending on their level of experience.

Duties and Responsibilities

As a Dining Experience Coordinator, you will play a vital role in ensuring that our residents enjoy a pleasant dining experience. Your key responsibilities will include:

  • Providing excellent customer service to all residents
  • Ensuring high-quality food presentation at all times
  • Serving meals and drinks to residents in the dining areas and to their rooms
  • Cleaning of the dining area, ensuring it's tidy and presentable
  • Serving refreshments outside of meal times to residents, relatives, and visitors as required

Requirements

To succeed in this role, you will need to possess:

  • Experience in a customer-facing environment with a Basic Food Hygiene Certificate
  • A commitment to delivering an exceptional service and making our residents feel at home
  • The ability to communicate effectively with others and work collaboratively as part of a team

Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • Flexible working patterns to fit around your needs
  • A comprehensive induction program (fully paid)
  • A free meal on every full shift worked
  • A DBS Check and Uniform provided and paid for by Bupa
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK


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