Residential Day Concierge Position
7 days ago
We are seeking a dedicated and professional Residential Day Concierge to join our clients team at a prestigious residential development. The ideal candidate will be fluent in both English and Mandarin, providing excellent front-of-house service and ensuring a warm, welcoming environment for all residents and guests.
Key Responsibilities:
- Greet residents and visitors, providing exceptional customer service at all times.
- Manage resident requests and inquiries promptly and efficiently.
- Handle deliveries, bookings, and coordinate with external services.
- Maintain the cleanliness and security of the lobby and common areas.
- Monitor CCTV and access control systems to ensure the safety of the building.
- Communicate effectively with the property management team and contractors.
Requirements:
- Fluency in both English and Mandarin (verbal and written).
- Previous experience in a concierge, hospitality, or customer service role.
- Strong interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to handle multiple tasks while maintaining a calm and positive attitude.
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