Residential Day Concierge Position

4 weeks ago


London, Greater London, United Kingdom Jackson Sims Recruitment Ltd Full time

We are seeking a dedicated and professional Residential Day Concierge to join our clients team at a prestigious residential development. The ideal candidate will be fluent in both English and Mandarin, providing excellent front-of-house service and ensuring a warm, welcoming environment for all residents and guests.

Key Responsibilities:

  • Greet residents and visitors, providing exceptional customer service at all times.
  • Manage resident requests and inquiries promptly and efficiently.
  • Handle deliveries, bookings, and coordinate with external services.
  • Maintain the cleanliness and security of the lobby and common areas.
  • Monitor CCTV and access control systems to ensure the safety of the building.
  • Communicate effectively with the property management team and contractors.

Requirements:

  • Fluency in both English and Mandarin (verbal and written).
  • Previous experience in a concierge, hospitality, or customer service role.
  • Strong interpersonal and communication skills.
  • Professional appearance and demeanor.
  • Ability to handle multiple tasks while maintaining a calm and positive attitude.
  • Basic IT skills, including proficiency in Microsoft Office.
  • Eligible to work in the UK.

Jackson Sims Recruitment Ltd is a specialist recruitment agency covering Real Estate, Block & Estate Management, Property Management, Facilities Management, Concierge, and Financial & Accounting Services.



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