Business Development Manager

6 days ago

North Berwick, United Kingdom Grundfos Pumps Ltd Full time
About the Role

We are seeking a highly motivated and experienced Business Development Manager to join our Domestic Building Services team at Grundfos Pumps Ltd. As a key member of our sales team, you will be responsible for promoting our products and services to customers in the domestic building services market.

Key Responsibilities
  • Customer Interaction: Develop and maintain strong relationships with customers, ensuring high levels of customer satisfaction and loyalty.
  • Lead Generation: Collaborate with our Area Sales Managers to identify and pursue new business opportunities, driving sales revenue growth.
  • Marketing and Sales Execution: Assist in the development and implementation of our marketing and sales strategies, ensuring alignment with business objectives.
  • Customer Training: Provide training and support to customers on our products and services, ensuring they have the knowledge and skills required to maximize their use.
  • Product Promotion: Promote and demonstrate our products at events and exhibitions, and develop and implement marketing campaigns to raise awareness and drive sales.
  • Trade Mornings: Utilize our demo van to engage with customers and promote our products at trade mornings and other industry events.
  • CRM Management: Manage and maintain accurate customer data in our CRM system, ensuring seamless communication and sales opportunities.
  • Sales Planning: Plan and execute daily sales calls, ensuring effective use of time and resources.
Requirements
  • Excellent Interpersonal and Communication Skills: Ability to build strong relationships with customers, colleagues, and stakeholders.
  • Outgoing and Positive Attitude: Enthusiasm and energy to engage with customers and promote our products and services.
  • Independent and Organized: Ability to work independently, prioritize tasks, and manage time effectively.
  • Technical Knowledge: Understanding of technical data and products, with the ability to communicate complex information to customers.
  • Industry Experience: Experience in the plumbing and heating industry, with knowledge of domestic building services and customer needs.
  • Customer Service Skills: Ability to handle customer complaints and issues in a professional and courteous manner.
  • Full Driving License: Mandatory for travel to customer sites and industry events.
  • Good IT Literacy: Proficiency in using CRM systems and other software applications.
What We Offer
  • Company Car: A company car for business use.
  • Flexible Working Hours: Flexible working hours to accommodate customer needs and business requirements.
  • Annual Bonuses: Annual bonuses based on individual and team performance.
  • Parental Support: Support for parents, including parental leave and flexible working arrangements.
  • Internal Well-being Consultants: Access to internal well-being consultants and programs to support mental health and well-being.
  • Volunteering Leave: Three days' paid leave for volunteering each year.
  • Long-term Career Development: Opportunities for long-term career development and growth within the company.

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