Aftersales Customer Service Representative

1 month ago


Horsham, West Sussex, United Kingdom Harris Lord Recruitment Full time
Customer Service Executive Opportunity

We are seeking a highly skilled and motivated Customer Service Executive to join our team at Harris Lord Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  1. Provide timely and effective customer service via phone, email, and live chat
  2. Process orders, handle returns, and manage customer complaints with professionalism
  3. Update customer databases efficiently and accurately
  4. Collaborate with sales and ecommerce teams to ensure seamless customer experiences
  5. Manage trade accounts and work closely with the accounts team
Requirements:
  1. Excellent communication and problem-solving skills
  2. Ability to work in a fast-paced environment with multiple priorities
  3. Strong attention to detail and organizational skills
  4. Experience in customer service or a related field
  5. Proficiency in Microsoft Office (Word, Excel)

We offer a supportive and dynamic work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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