Customer Service Representative

1 week ago


Horsham, West Sussex, United Kingdom Schroders Full time

About Schroders

We're a leading global investment manager, and our award-winning solutions cover regulatory, platform, and investment services. Our goal is to provide excellent investment performance to clients through active management.

Our team is dedicated to supporting high-quality financial advisers with our award-winning technology and support services. We help families find solutions to meet their needs and aspirations and achieve peace of mind.

At Schroders, we prioritize good client outcomes, with the client's interests central to decision making. We embed Treating Customers Fairly principles within our organization and take responsibility for embracing and promoting our duty of care to all clients.

As a Customer Service Representative, you'll be based at our Schroders Campus near Horsham in West Sussex. Our campus has high standards and an international reputation, offering a great working environment for the team. You'll have access to cutting-edge software and hardware, as well as on-site facilities like a restaurant, coffee shop, and gym.

We're looking for a self-starter who is willing to learn and adapt to our fast-paced environment. You'll need to be a confident user of Microsoft Word and Excel, and have experience in the Financial Services industry. You'll also need to be a promoter of Consumer Duty and Treating Customers Fairly principles, and deliver your own responsibility for the duty of care to our clients.

We're an equal opportunities employer, and we welcome applications from diverse candidates. Our purpose is to provide excellent investment performance to clients through active management, and we believe that diversity of thought facilitated by an inclusive culture will allow us to make better decisions and achieve our purpose.



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