Aftersales Customer Service Representative

4 weeks ago


Horsham, West Sussex, United Kingdom Harris Lord Recruitment Full time
Customer Service Executive Opportunity

We are seeking a highly skilled and enthusiastic Customer Service Executive to join our team at Harris Lord Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide expert advice and guidance to customers via phone, email, and live chat
  • Process orders, handle returns, and manage customer complaints with efficiency and professionalism
  • Update customer databases and maintain accurate records
  • Collaborate with sales and ecommerce teams to ensure seamless customer experiences
  • Manage trade accounts and work closely with the accounts team
Requirements:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Experience in customer service or a related field
  • Proficiency in Microsoft Office (Word, Excel)

We offer a supportive and dynamic work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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