Retail Sales Manager

3 weeks ago


Manchester, United Kingdom Benefit Cosmetics UK Full time

About Us

Benefit Cosmetics UK is a leading luxury beauty brand, founded in 1976 by twins Jean & Jane Ford in San Francisco. Today, we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide.

We believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful.

Our Mission

To build a beauty community for all.

About the Role

We're seeking a talented Retail Sales Manager to join our team As a key member of our leadership team, you'll be responsible for achieving Benefit retail objectives in store.

You'll lead your team by setting the perfect example, maximising all sales opportunities and ensuring that the team provides the best customer service and shopping experience possible.

Duties and Responsibilities

  • Management: Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals: Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Teamwork: Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
  • Promotion and Special Events: Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock: Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication: You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Staff Rotas: You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping: You will ensure the counter and displays are kept clean and hygienic at all times.

Qualifications and Requirements

The ideal candidate will have excellent leadership and communication skills, with a proven track record of achieving sales targets and motivating teams.

A competitive salary of £21,500 - £27,500 (dependent on experience & performance of counter) is offered for this exciting opportunity.



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