Travel Coordinator

1 month ago


High Wycombe, Buckinghamshire, United Kingdom The Church of Jesus Christ of Latter-day Saints Full time
Travel Coordinator Job Description

This position provides critical support to the Travel Department of the Europe North Area. The Travel Coordinator coordinates travel arrangements for Church missionaries, employees, General Authorities, and other Church representatives. They secure travel reservations via air, rail, rental car, and hotel throughout the world. Additionally, they coordinate visa acquisition as needed and resolve complex travel and/or documentation problems in a responsive and professional manner.

Key Responsibilities:
  • Plan travel itineraries, utilizing the most convenient means of travel, advising of options available as well as associated costs.
  • Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors.
  • Prepare itineraries, with appropriate detail (restrictions, and other helpful information for traveler usage.
  • Ensure that the appropriate visa is obtained, and documents audited for accuracy, if required.
  • Follow appropriate accounting guidelines in the invoicing, payment, and billing of all transactions.
  • Correspond regularly with consulates, which may include arranging a traveler's personal visit with them.
  • Monitor departing and arriving missionaries from and to the Area and liaise effectively with main stakeholders.
Requirements:
  • Two years of college plus two years of travel industry experience or an equivalent combination of education and experience.
  • Professional and clear verbal and written communication skills.
  • Must have excellent customer service skills and be sensitive to client needs.
  • Must have intermediate computer skills and be proficient in Microsoft applications.
  • Must be able to work accurately at a high rate of efficiency and take on a large workload.
  • Exhibit professional behavior (engaged, dependable, self-managing, able to prioritize, positive attitude, etc.
  • Travel Certification preferred.
  • Working knowledge of Russian, Latvian, Lithuanian, or Estonian would be beneficial.


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