Food and Beverage Operations Manager
1 day ago
Company Overview:
Bannatyne is a renowned hospitality provider seeking an exceptional individual to lead our cafe bar operations. We pride ourselves on delivering exceptional customer experiences, and we're looking for someone who shares our passion.
Salary:
£12.30 per hour
Job Description:
We are seeking a highly motivated and experienced Cafe Bar Manager to oversee the daily operation of our cafe bar, ensuring efficient services and adherence to health and safety regulations. The ideal candidate will have proven experience in a cafe or management role within the hospitality or food and beverage industry.
Key Responsibilities:
- Oversee daily operation of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Supervise and coordinate the activities of cafe bar staff, including scheduling training and performance management.
- Foster a positive and collaborative team environment, promoting professional growth and development.
- Provide exceptional customer service and ensure all staff do the same, handling customer inquiries, complaints, and feedback professionally.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Manage the cafe bar budget, controlling costs and maximizing profits.
- Maintain cleanliness and organization of the cafe bar, ensuring all areas meet Bannatyne's high standards, conducting regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Handle cash transactions, manage tills, and ensure accurate financial records are maintained.
- Ensure consistently meeting or exceeding key performance indicators (KPIs), such as sales targets, customer satisfaction scores, and operational efficiency.
Benefits:
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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