Food and Beverage Team Lead
8 hours ago
Key Responsibilities:
• Manage the operations of all Food and Beverage outlets to ensure seamless service delivery
• Deliver outstanding customer service, focusing on creating memorable moments for our guests
• Maintain compliance with brand standards and identify opportunities for growth and improvement
• Develop and train the Food and Beverage team to ensure they have the skills and knowledge needed to excel in their roles
• Work within budgeted guidelines to optimize food costs, liquor costs, and payroll
• Assist with beverage control procedures and stocktaking to maintain accuracy and efficiency
• Maximize sales and revenue opportunities across Food and Beverage to drive business growth
• Support with appraisals and performance reviews for team members under your responsibility
• Evaluate guest satisfaction levels and implement continuous improvements to enhance the overall experience
• Collaborate with other departments as needed to maintain good working relationships and achieve shared goals
• Ensure compliance with hotel security, fire regulations, and health and safety legislation
We are looking for candidates who possess:
• A passion for learning and growth
• The ability to make our guests smile through exceptional service
• Genuine friendliness and a caring attitude
• A willingness to work collaboratively as part of a high-performing team
• Ambition and a strong work ethic
• High organizational skills, flexibility, and attention to detail
• Excellent communication skills and good grooming standards
• An ability to work varied shifts, including mornings, afternoons/evenings, and weekends
• A commitment to delivering exceptional customer experiences at all times
This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to our continued success.
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