Beverage Operations Manager
3 weeks ago
Job Title: Beverage Operations Manager
Company Name: Investinwestlothian
Location: Doubletree by Hilton Edinburgh Airport, Edinburgh
Job Type: Full-Time
Salary: £25,000 - £35,000 per annum
Job Description:
As a key member of our hospitality team, you will support the Food and Beverage Manager in delivering exceptional guest experiences. Key responsibilities include:
- Managing the operations of all Food and Beverage outlets to ensure seamless service delivery.
- Delivering outstanding customer service, focusing on creating memorable moments for our guests.
- Maintaining compliance with brand standards and identifying opportunities for growth and improvement.
- Developing and training the Food and Beverage team to ensure they have the skills and knowledge needed to excel in their roles.
- Working within budgeted guidelines to optimize food costs, liquor costs, and payroll.
- Assisting with beverage control procedures and stocktaking to maintain accuracy and efficiency.
- Maximizing sales and revenue opportunities across Food and Beverage to drive business growth.
- Supporting with appraisals and performance reviews for team members under your responsibility.
- Evaluating guest satisfaction levels and implementing continuous improvements to enhance the overall experience.
- Collaborating with other departments as needed to maintain good working relationships and achieve shared goals.
- Ensuring compliance with hotel security, fire regulations, and health and safety legislation.
Requirements:
We are seeking candidates who possess:
- A passion for learning and growth.
- The ability to make our guests smile through exceptional service.
- Genuine friendliness and a caring attitude.
- A willingness to work collaboratively as part of a high-performing team.
- Ambition and a strong work ethic.
- High organizational skills, flexibility, and attention to detail.
- Excellent communication skills and good grooming standards.
- An ability to work varied shifts, including mornings, afternoons/evenings, and weekends.
- A commitment to delivering exceptional customer experiences at all times.
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