Beverage Operations Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Investinwestlothian Full time

Job Title: Beverage Operations Manager

Company Name: Investinwestlothian

Location: Doubletree by Hilton Edinburgh Airport, Edinburgh

Job Type: Full-Time

Salary: £25,000 - £35,000 per annum

Job Description:

As a key member of our hospitality team, you will support the Food and Beverage Manager in delivering exceptional guest experiences. Key responsibilities include:

  1. Managing the operations of all Food and Beverage outlets to ensure seamless service delivery.
  2. Delivering outstanding customer service, focusing on creating memorable moments for our guests.
  3. Maintaining compliance with brand standards and identifying opportunities for growth and improvement.
  4. Developing and training the Food and Beverage team to ensure they have the skills and knowledge needed to excel in their roles.
  5. Working within budgeted guidelines to optimize food costs, liquor costs, and payroll.
  6. Assisting with beverage control procedures and stocktaking to maintain accuracy and efficiency.
  7. Maximizing sales and revenue opportunities across Food and Beverage to drive business growth.
  8. Supporting with appraisals and performance reviews for team members under your responsibility.
  9. Evaluating guest satisfaction levels and implementing continuous improvements to enhance the overall experience.
  10. Collaborating with other departments as needed to maintain good working relationships and achieve shared goals.
  11. Ensuring compliance with hotel security, fire regulations, and health and safety legislation.

Requirements:

We are seeking candidates who possess:

  1. A passion for learning and growth.
  2. The ability to make our guests smile through exceptional service.
  3. Genuine friendliness and a caring attitude.
  4. A willingness to work collaboratively as part of a high-performing team.
  5. Ambition and a strong work ethic.
  6. High organizational skills, flexibility, and attention to detail.
  7. Excellent communication skills and good grooming standards.
  8. An ability to work varied shifts, including mornings, afternoons/evenings, and weekends.
  9. A commitment to delivering exceptional customer experiences at all times.


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