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Field Service Technician
2 months ago
Job Summary:
The successful Field Service Engineer will be responsible for responding to service calls, completing fault finding and diagnosis on site, regular servicing of automatic pedestrian doors, and participating in new system installs and updates.
Key Responsibilities:
- Respond to service calls as directed by the Planning team
- Fault finding and remedy faults within our customer service level agreements
- Collaborate with internal teams to ensure seamless service delivery
- Participate in new system installs and updates to ensure optimal performance
Requirements:
- Strong technical skills and knowledge of automated door systems
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and customer service skills