Field Service Technician

4 weeks ago


Normanton on Trent, Nottinghamshire, United Kingdom Austin Banks Full time

Job Title: Field Service Technician

Job Summary: We are seeking a skilled Field Service Technician to join our team at Austin Banks. As a Field Service Technician, you will be responsible for supporting the Service Department in the repair and maintenance of hire fleet and customers' equipment.

Key Responsibilities:

  1. Carry out planned service and maintenance work on both hire fleet and customers' equipment.
  2. Perform fault location, diagnosis, and rectification on hire fleet and customers' equipment.
  3. Prepare equipment for hire and manage installation and disconnection of equipment on site (including synchronizing where appropriate).
  4. Install and commission power to temporary site accommodation (wiring in where appropriate).
  5. Load and unload vehicles as necessary.
  6. Participate in the call-out rota system.
  7. Maintain tidy work areas through general housekeeping.
  8. Complete and submit all company paperwork as per procedure.
  9. Safeguard all Company assets; ensure nothing leaves the depot without correct paperwork.
  10. Maintain cleanliness and serviceability of company vehicles or any occasional loan vehicles.
  11. Promote teamwork and co-operation across the Company.
  12. Treat all employees and customers professionally and with respect.
  13. Act in the best interests of the Company.
  14. Follow safe working practices and adhere to Health, Safety, Quality, and Environmental guidelines (ISO 9001:14001 and OHSAS 18001).
  15. Contribute proactively to the company's continuous improvement policy.
  16. Carry out any reasonable ad-hoc duties requested by your direct Line Manager or the Management Team.

Requirements:

  • Flexibility as the job may involve unsociable hours
  • Good communication skills and ability to connect naturally with people
  • Self-motivated and able to work on own initiative or as part of a team
  • Timely and effective completion of work
  • Ability to follow company policies and procedures
  • Ability to understand and implement written and verbal instructions

Qualifications/Skills Required:

  • GCSE High School or equivalent
  • Any Plant/Mechanical Engineering qualifications
  • Fork Lift Truck Licence (desired but training can be provided)
  • NVQs or apprenticeship qualifications

Experience Required:

  • Experience with generators/plant equipment/heavy engineering (or similar)


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