Field Service Technician
4 weeks ago
Job Title: Field Service Technician
Job Summary: We are seeking a skilled Field Service Technician to join our team at Austin Banks. As a Field Service Technician, you will be responsible for supporting the Service Department in the repair and maintenance of hire fleet and customers' equipment.
Key Responsibilities:
- Carry out planned service and maintenance work on both hire fleet and customers' equipment.
- Perform fault location, diagnosis, and rectification on hire fleet and customers' equipment.
- Prepare equipment for hire and manage installation and disconnection of equipment on site (including synchronizing where appropriate).
- Install and commission power to temporary site accommodation (wiring in where appropriate).
- Load and unload vehicles as necessary.
- Participate in the call-out rota system.
- Maintain tidy work areas through general housekeeping.
- Complete and submit all company paperwork as per procedure.
- Safeguard all Company assets; ensure nothing leaves the depot without correct paperwork.
- Maintain cleanliness and serviceability of company vehicles or any occasional loan vehicles.
- Promote teamwork and co-operation across the Company.
- Treat all employees and customers professionally and with respect.
- Act in the best interests of the Company.
- Follow safe working practices and adhere to Health, Safety, Quality, and Environmental guidelines (ISO 9001:14001 and OHSAS 18001).
- Contribute proactively to the company's continuous improvement policy.
- Carry out any reasonable ad-hoc duties requested by your direct Line Manager or the Management Team.
Requirements:
- Flexibility as the job may involve unsociable hours
- Good communication skills and ability to connect naturally with people
- Self-motivated and able to work on own initiative or as part of a team
- Timely and effective completion of work
- Ability to follow company policies and procedures
- Ability to understand and implement written and verbal instructions
Qualifications/Skills Required:
- GCSE High School or equivalent
- Any Plant/Mechanical Engineering qualifications
- Fork Lift Truck Licence (desired but training can be provided)
- NVQs or apprenticeship qualifications
Experience Required:
- Experience with generators/plant equipment/heavy engineering (or similar)
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