Field Service Technician

1 day ago

Newark on Trent, Nottinghamshire, United Kingdom Flowserve Full time

Job Summary:

The Field Service Technician at Flowserve is responsible for installing, commissioning, monitoring, troubleshooting, and repairing pumps, seals, and other equipment across various industries. This challenging role requires real-time technical support to customers, providing recommendations for repairs, upgrades, and replacement equipment. The Field Service Technician is actively engaged in troubleshooting problems and implementing solutions onsite at customer facilities.

Key Responsibilities:

  • Make direct, in-person service calls in response to customer requests.
  • Assess mechanical problems and take actions to resolve promptly.
  • Work side-by-side with customer personnel and lead work crews as required.
  • Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
  • Ensure equipment is installed successfully and on schedule.
  • Check equipment prior to start-up and assess start-up performance.
  • Monitor the maintenance and performance of Flowserve equipment.
  • Train customers in the proper procedures for operating and maintaining Flowserve products.
  • Collaborate effectively with supporting organizations, including repair centers, customer service, and sales engineering.
  • Maintain and submit organized, accurate records.

Requirements:

  • Knowledgeable about industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
  • Experience with installing mechanical equipment.
  • Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
  • Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics.
  • Self-starter with good follow-through, capable of working independently with little supervision.
  • Capable in Outlook, Word, and Excel.
  • Active driver's license with a good driving record.
  • Able to travel, including globally, for extended periods of time.
  • Able to work overtime as required.

Preferred Experience / Skills:

  • Professional certifications in this field.
  • Ability to work collaboratively with unfamiliar teams.
  • HS Diploma / GED and 3-5 years relevant experience.

What We Offer:

  • Annual Incentive Plan (depending on job level).
  • Pension Contribution Scheme.
  • Life insurance.
  • Vouchers for eye tests and glasses.

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