Senior CRM Strategist

16 hours ago


London, Greater London, United Kingdom COREcruitment Ltd Full time

At COREcruitment Ltd, we're seeking a seasoned Senior CRM Strategist to drive our customer relationship management efforts.

Job Title:

Senior CRM Strategist

Salary: Up to £50,000 per year, with performance-based bonuses and growth opportunities in London, Hybrid (3 days in office)

The ideal candidate will take ownership of developing, executing, and optimising CRM strategies to enhance customer engagement, retention, and revenue. This senior position requires a strategic thinker capable of designing and delivering innovative campaigns and promotions that improve customer satisfaction and drive results.

Key Responsibilities:

  • Develop and lead the CRM strategy to enhance customer engagement and lifetime value.
  • Oversee all CRM marketing activities, from planning to execution, ensuring alignment with company goals.
  • Leverage Klaviyo (or similar marketing automation tools) to create and execute effective CRM campaigns.
  • Monitor, evaluate, and report on campaign performance, including KPIs like engagement rates, retention, revenue, and ROI.
  • Lead the development of customer journeys, ensuring seamless interactions across touchpoints.
  • Implement and optimize A/B testing methodologies to refine CRM approaches.
  • Create detailed performance reports, presenting findings and actionable recommendations to stakeholders.
  • Collaborate with cross-functional teams, including marketing, product, and data teams, to achieve shared objectives.
  • Mentor and guide junior team members, fostering a culture of growth and excellence.

About the Role:

This is an exciting opportunity for a highly motivated and experienced professional to join our dynamic team at COREcruitment Ltd. As a Senior CRM Strategist, you will have the opportunity to develop and execute CRM strategies that drive business growth and improve customer satisfaction.

What You'll Need:

  • Proven experience in CRM management, preferably in a high-growth startup or fast-paced environment.
  • Strong analytical and strategic planning skills, with a data-driven approach to decision-making.
  • Expertise in CRM tools, platforms, and automation systems.
  • A creative mindset with the ability to conceptualize and execute impactful campaigns.
  • Exceptional organisational and leadership skills, with experience managing projects and mentoring team members.
  • Excellent communication and presentation skills, capable of influencing stakeholders at all levels.

  • Senior CRM Strategist

    7 hours ago


    London, Greater London, United Kingdom Blue Legal Full time

    Senior CRM StrategistBlue Legal is seeking a Senior CRM Strategist to join their team in London. This role reports to the Senior CRM Manager.Responsibilities:Maintain and manage technical issues, ensuring successful resolution and communication with key stakeholders.Work alongside the IT team to implement a new CRM system.Collaborate with the IT Training...


  • London, Greater London, United Kingdom Harnham Full time £45,000

    Senior CRM StrategistWe are seeking a Senior CRM Strategist to join our team at Harnham in Birmingham, working 3 days a week in the office. The salary for this position is up to £45,000.This role offers an exciting opportunity to lead across core campaigns for a leading retail business.Key Responsibilities:Oversee and elevate campaign work to improve...


  • London, Greater London, United Kingdom 3Search Full time

    **Job Description:**We are seeking an experienced Senior CRM Strategist to spearhead our CRM and loyalty systems strategy across the UK and European markets.**Responsibilities:**Develop and implement effective CRM and loyalty strategies to drive customer engagement and retention.Work closely with stakeholders to gather requirements and drive project...

  • Senior CRM Strategist

    3 weeks ago


    London, Greater London, United Kingdom MeetFrank Full time

    MeetFrank is looking for a Senior CRM Strategist to develop and implement effective customer relationship management strategies across our customer lifecycle.In this role, you will work closely with cross-functional teams to understand customer needs and preferences, and leverage that information to create targeted campaigns and personalized experiences.You...


  • London, Greater London, United Kingdom Blue Legal Full time

    Job OverviewWe are seeking a seasoned CRM Strategist to join our London office and play a vital role in implementing our new CRM system. This position involves developing long-term strategic projects aimed at enhancing user engagement and behaviour.


  • London, Greater London, United Kingdom Dept Holding B.V. Full time

    We are looking for a seasoned professional to join our team as a Senior CRM Strategist. In this role, you will play a crucial part in driving our customer-focused strategy and ensuring that our customers receive exceptional service.The successful candidate will have extensive experience in CRM, with a deep understanding of data analysis and customer...

  • CRM System Strategist

    4 weeks ago


    London, Greater London, United Kingdom Believe Full time

    Job Title: CRM System StrategistSentric Music Group, a rapidly expanding music publishing company, is seeking an experienced CRM System Strategist to enhance the effectiveness of its CRM platform. This role involves leading the implementation and ongoing optimization of the CRM system to drive business growth and improve operational efficiency.About Sentric...


  • London, Greater London, United Kingdom Edgard & Cooper Full time

    CRM Marketing StrategistEdgard & Cooper is looking for a talented CRM Marketing Strategist to help us supercharge our CRM strategies. This freelance maternity cover role involves driving growth, engagement, and loyalty on our DTC channel across core markets, focusing on email marketing efforts.Key Responsibilities:Develop and implement email campaigns to...


  • London, Greater London, United Kingdom Jimmy Choo Full time

    At Jimmy Choo, we are seeking a highly skilled Luxury CRM Strategist to join our team. As a Senior CRM Manager, you will be responsible for devising and executing the overall customer proposition across all customer segments and markets.The ideal candidate will have previous experience managing a small team, with a strong background in luxury retail, ideally...


  • London, Greater London, United Kingdom Direct Recruitment Full time

    Job Title: CRM Account StrategistWe are seeking a motivated and experienced Senior Account Manager to join our team at Direct Recruitment, an award-winning integrated creative agency.This role will involve working on a new client win alongside an established account. Key responsibilities include taking client briefs, managing expectations, status reports,...


  • London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    Casino CRM Strategist Role Overview">We are seeking an experienced Casino CRM Strategist to join our team at GIMO Global Interactive Marketing Online Ltd. As a key member of our marketing department, you will be responsible for developing and implementing effective casino CRM strategies to drive customer engagement and retention in the UK market.This is an...


  • London, Greater London, United Kingdom Berg Kaprow Lewis LLP Full time

    **About the Role**We are seeking a highly skilled Digital CRM Strategist to join our Marketing and Growth team at Berg Kaprow Lewis LLP. As a key member of the team, you will work closely with our CRM Manager to optimise and enhance our Dynamics 365 system, integrating it into daily operations and enabling automated workflows.The ideal candidate will have...


  • London, Greater London, United Kingdom GlaxoSmithKline Full time

    Enterprise CRM StrategistWe are seeking a highly experienced Senior Product Manager to lead our Veeva Vault CRM program. As part of the field experience team, this role will play a key part in shaping the future of our customer relationship management capabilities.The ideal candidate will have a strong background in product management, with experience...


  • London, Greater London, United Kingdom Blue Legal Full time

    **Job Description:**As a CRM and Marketing Automation Strategist, you will play a crucial role in enhancing our marketing capabilities by leveraging Marketo to its full potential. You will collaborate with the marketing team to develop compelling email campaigns, monitor delivery rates, and conduct A/B testing to improve campaign performance.Your expertise...

  • CRM Strategist

    16 hours ago


    London, Greater London, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full time

    Job OverviewTribal Tech - The Digital, Data & AI Specialists is seeking a CRM Strategist to lead the development and implementation of our CRM strategies across email, SMS, and in-app messaging. As a key member of our team, you will drive engagement, retention, and growth for our clients by creating highly personalized experiences that build brand loyalty...


  • London, Greater London, United Kingdom WeComm Full time

    WeComm is seeking a talented CRM Marketing Strategist to develop and execute email and SMS marketing communications that enhance customer retention and loyalty.This role focuses on planning campaigns using Klaviyo, creating engaging content with marketing teams, and managing international strategy for localised communications.The ideal candidate will have 2+...


  • London, Greater London, United Kingdom Better placed recruitment Full time

    Job DescriptionWe're seeking a seasoned Casino CRM Strategist to spearhead our customer loyalty initiatives in London. With 2-3 years of experience, you'll drive the development and execution of email marketing campaigns and CRM strategies to engage and retain customers.Key responsibilities include overseeing email communication and CRM platforms to nurture...


  • London, Greater London, United Kingdom MECS Communications Full time

    Job SummaryWe are looking for a highly motivated Business Intelligence and CRM Strategist to join our team. As a CRM Systems Manager, you will play a crucial role in delivering business value through effective use of CRM systems.Key TasksDevelop and implement strategies to improve CRM data accuracy and system adoption.Work closely with stakeholders to...

  • CRM Data Strategist

    3 days ago


    London, Greater London, United Kingdom Yewdale Corporation Full time

    Job OverviewIn the role of CRM Data Strategist at Yewdale Corporation, you will be responsible for optimising and elevating our use of HubSpot. This entails ensuring data cleanliness, managing customer journey campaigns, and enhancing targeted communication to deepen our engagement with both customers and prospects.We are a UK-based company specialising in...


  • London, Greater London, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full time

    Tribal Tech, a leading digital agency in London, UK, is seeking a skilled Digital CRM Strategist to drive customer engagement and retention. With a competitive salary of £65,000 - £85,000 per year, this role offers a unique opportunity to develop and implement comprehensive CRM strategies across email, SMS, and in-app messaging.The ideal candidate will...