CRM Account Strategist

20 hours ago


London, Greater London, United Kingdom Direct Recruitment Full time
Job Title: CRM Account Strategist

We are seeking a motivated and experienced Senior Account Manager to join our team at Direct Recruitment, an award-winning integrated creative agency.

This role will involve working on a new client win alongside an established account. Key responsibilities include taking client briefs, managing expectations, status reports, and meetings.

The ideal candidate will have enthusiasm, confidence, and self-motivation, with experience in managing client relationships and delivering CRM communications (especially email).

We are looking for someone with:

  • Knowledge of agency core processes
  • Experience in delivering CRM communications (especially email)
  • Some management experience is desirable
  • Great attention to detail and strong process-driven approach to Client Services
  • Solution orientation and drive to make things happen
  • Highest level of organisation with the ability to juggle multiple projects and deliverables at once
  • Resourcefulness and solution-orientated when things don't go to plan – ability to find solutions, with the support of your line manager
  • Strong interpersonal and communication skills

We offer a competitive salary of up to £45,000 per annum and a fast-paced environment where you can develop and hone your skills.



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