Hotel Sales Representative

1 week ago

Birmingham, Birmingham, United Kingdom Birmingham Conference & Events Centre Full time

About the role...

You will be responsible for delivering exceptional customer experiences, organizing client meetings and events from start to finish, and exceeding sales targets. You will work closely with the M&E Sales Office Manager to respond to client inquiries, create bespoke quotes, and arrange site visits. Your goal will be to build long-lasting relationships with clients, drive revenue growth, and contribute to the success of Birmingham Conference & Events Centre.

About you...

  • You will have previous sales experience in a large hotel or conference venue, with a passion for sales and a strong desire to exceed.
  • Ability to deal with sales leads in a professional, organized, and timely manner.
  • Possess excellent communication skills, both written and verbal, and have a confident telephone manner.
  • Ability to build and maintain long-lasting relationships with existing and new clients.
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
  • High attention to detail and accuracy – great at managing one's own time.
  • Great team working skills while being comfortable and able to work alone, an effective team player with a positive attitude.

About Cairn Group

Birmingham Conference & Events Centre is part of Cairn Group, a family-owned business with family values at its core. We are focused on continual growth and are in it for the long haul. Our team is growing, and we offer a range of benefits, including financial wellbeing support, hotel stays, and retail discounts.

What we offer

  • Financial wellbeing support through our platform 'Wagestream'
  • Discounted hotel stays across our UK sites and around the world with our IHG Employee Discount
  • 50% off food and beverage within all our venues
  • Retail, cinema, and leisure discounts
  • Development opportunities through our 'Grow with us' initiative
  • Monthly awards, incentives, and long-service awards after one year of service

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