Healthcare Operations Manager
22 hours ago
The Clinical Service Manager role is a key position within Rayman Healthcare, overseeing the delivery of high-quality care and support services in supported living environments.
This senior leadership position involves ensuring the safety, well-being, and empowerment of residents while adhering to regulatory and organisational standards.
Key Responsibilities:- Lead and manage day-to-day operations of the supported accommodation service.
- Supervise a team of support workers and other staff members, providing guidance and mentorship to ensure excellent service delivery.
- Develop and implement comprehensive training programs for staff, focusing on person-centered care and respect for residents' dignity.
- Promote a culture of respect, inclusion, and empowerment among staff and residents.
- Ensure residents receive tailored support that promotes independence and autonomy.
- Maintain compliance with relevant legislation, policies, and standards through regular audits, risk assessments, and service evaluations.
- Develop and implement effective policies and procedures to maintain service excellence.
- Negotiate rental agreements and contracts with property owners to secure additional housing stock, maintaining strong relationships along the way.
- Manage budgets, monitor expenses, and ensure cost-effective service delivery.
- Coordinate facility maintenance to ensure a safe and comfortable environment for residents.
- Contribute to strategic planning and development of the service, driving innovation and improvement.
- Relevant qualifications in Health and Social Care, Management, or a related field.
- Significant experience in managing supported accommodation or similar services.
- Strong knowledge of legislation and best practices in the care and support sector.
- Proven experience in staff management, budget oversight, and service improvement.
- Commitment to promoting equality, diversity, and inclusion.
- A competitive salary of £45,000 - £60,000 per annum, depending on experience.
- Performance-based incentives.
- Ongoing professional development and training opportunities.
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