Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our Home Delivery team in South Central CDH, Southampton. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring timely and efficient deliveries, and maintaining a high level of professionalism on the road. You will also participate in ongoing training and development programmes to enhance your skills and stay up-to-date with industry best practices.
Key Responsibilities:
- Deliver excellent customer service by ensuring timely and efficient deliveries, as well as maintaining a high level of professionalism on the road.
- Collaborate with colleagues to achieve daily delivery targets and contribute to the overall success of the team.
- Participate in ongoing training and development programmes to enhance your skills and stay up-to-date with industry best practices.
Requirements:
To be successful in this role, you will need to possess a full, clean, manual Category B driving licence (standard car driving licence) and previous driving experience. Additionally, you must be aged 18 or over. While previous experience in a customer-facing role is desirable, it is not essential. However, strong verbal communication skills both over the phone and face-to-face are essential for this position.
The salary for this role is estimated to be around £25,500 per annum, based on a 41-hour working week. This figure may vary depending on individual circumstances and location.
Benefits:
- 25% Discount at John Lewis & Partners on majority of goods
- 12% Discount at John Lewis & Partners on electrical & white goods
- 20% Discount at Waitrose & Partners on majority of goods
- Ongoing training and development opportunities
About ENGINEERINGUK:
ENGINEERINGUK is a leading provider of home delivery services, committed to delivering exceptional customer experiences through our dedicated teams of professionals. As a Partner in the John Lewis Partnership, you will be entitled to a range of benefits, including earning membership and access to exclusive discounts and rewards.
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