Customer Service Representative
2 days ago
Dynamite Recruitment is proud to be recruiting a highly skilled Customer Service Representative to join our successful, award-winning Financial Services business in Southampton.
This is an exciting opportunity for individuals to develop and progress their careers within a fast-growing, vibrant team. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences, communicating with customers over the phone, via online methods, and responding to all communication matters promptly.
Main Responsibilities:
- Communicate with customers over the phone, via online methods, such as text, emails, and web chat.
- Respond to all communication matters promptly.
- Communicate with other third parties when required and internal teams.
- Process admin tasks, keeping all systems updated with relevant information.
- Perform other ad-hoc duties as required.
Requirements:
- Prior experience from backgrounds such as retail and hospitality is considered desirable.
- Office-based Loans / Financial services / admin/customer service experience is highly sought after.
- Experience within a financial services setting is highly advantageous.
- Being PC literate with a good understanding of the Microsoft package is essential.
- Highly motivated individuals with a can-do attitude are encouraged to apply.
What We Offer:
- A competitive salary range of £23,500 to £28,000 per annum (dependent on experience).
- An attractive location in Central Southampton.
- A dynamic work environment with regular training opportunities.
- The chance to work with a leading recruitment agency in the UK.
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