Customer Service Representative

2 days ago


Southampton, Southampton, United Kingdom Dynamite Recruitment Full time
Customer Service Representative Opportunity">

Dynamite Recruitment is proud to be recruiting a highly skilled Customer Service Representative to join our successful, award-winning Financial Services business in Southampton.

This is an exciting opportunity for individuals to develop and progress their careers within a fast-growing, vibrant team. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences, communicating with customers over the phone, via online methods, and responding to all communication matters promptly.

Main Responsibilities:

  • Communicate with customers over the phone, via online methods, such as text, emails, and web chat.
  • Respond to all communication matters promptly.
  • Communicate with other third parties when required and internal teams.
  • Process admin tasks, keeping all systems updated with relevant information.
  • Perform other ad-hoc duties as required.

Requirements:

  • Prior experience from backgrounds such as retail and hospitality is considered desirable.
  • Office-based Loans / Financial services / admin/customer service experience is highly sought after.
  • Experience within a financial services setting is highly advantageous.
  • Being PC literate with a good understanding of the Microsoft package is essential.
  • Highly motivated individuals with a can-do attitude are encouraged to apply.

What We Offer:

  • A competitive salary range of £23,500 to £28,000 per annum (dependent on experience).
  • An attractive location in Central Southampton.
  • A dynamic work environment with regular training opportunities.
  • The chance to work with a leading recruitment agency in the UK.


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