Tenancy Sustainment Specialist
4 weeks ago
We are seeking a highly motivated and organized Tenancy Sustainment Officer to join our national award-winning support team in Stoke. The successful candidate will be responsible for providing housing management related support to individuals with multiple and complex needs.
### Key Responsibilities
* Assess individuals for the scheme against established criteria
* Ensure the standard of their home by completing safety tasks and home inspections
* Assist service users to develop the skills needed to manage a home via budgeting and financial inclusion work
* Work on a rota to contribute to the staffing of a 24-hours-a-day service
### Requirements
* An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages
* Experience of overcoming barriers to housing faced by those who may be excluded from the housing register
* An organized person who can multitask
* Practical skills to support service users in activities of daily living required for independence
* Skills in recording and reporting tenancy notes via an online Customer Relationship Management system
* Experience of health and safety and a track record of maintaining standards of premises
* Experience of working within safeguarding policies and procedures
### What We Offer
* A salaried position of £25,935 dependent on experience and skill set evidenced at interview
* 25 days annual leave increasing to 30 days with service, plus Bank Holidays
* Two extra days leave for no unplanned absences each calendar year
* Westfield Health Plan
* Westfield Rewards/ Discounts
* Pension Plan
* Death in Service benefit
* Multidimensional wellbeing programmes and family friendly policies for staff
### About Us
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
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