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Fiber Network Engineer, Global Broadcasts

4 weeks ago

London, Greater London, United Kingdom Endeavor Full time

About the Role:

We are seeking an experienced Broadcast Event Engineer to join our team at IMG Media in London. As a key member of our events team, you will be responsible for on-site monitoring, supporting, maintaining, and implementing customer solutions for live broadcasts.

Key Responsibilities:

  • Pre-stage and test equipment for events, ensuring seamless execution and minimal downtime.
  • Engage with end customers on pre-event meetings and discussions to guarantee event success.
  • Setup and perform all necessary testing prior to transmission, ensuring high-quality video and audio delivery.
  • Monitor event-based equipment and associated customer video and data services, proactively addressing any issues that may arise.
  • Provide direct support to customers on-site, ensuring their needs are met and expectations exceeded.
  • Collaborate with partners and suppliers as required, via phone and email, for service issues and other inquiries.
  • Ensure all daily events are logged, enabling the production of end-of-day reports after each day's transmissions.

Requirements:

  • Proficient in making co-axial and ethernet (RJ45) cables.
  • Excellent knowledge of baseband video (SD-SDI, HD-SDI, UHD), audio, video routers, and multiviewers.
  • Knowledge of optical fiber-based technologies, with experience in deployments and troubleshooting.
  • Understanding of MPEG encoding/decoding (AVC/HEVC) and JPEG2000.
  • Familiarity with Net Insight products (Nimbra MSR, VA/N414) is desirable.
  • Understanding of Microsoft Windows and Office 365, with working knowledge of Excel or Google Sheets.
  • Basic IP knowledge and ability to apply basic network configurations to equipment, as well as perform basic network troubleshooting of data/telemetry services.
  • Experience working as an event-based Broadcast Engineer or similar role.
  • Full Driving Licence.

Soft Skills:

  • Excellent interpersonal, written, and oral communication skills.
  • Proven record of providing exceptional customer experience.
  • Excellent attention to detail and ability to remain focused under pressure.
  • Proven analytical and problem-solving skills.
  • Drive to build knowledge and skills on existing and emerging technologies.

About Us:

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. Our network specializes in talent representation, sports operations and advisory, event management, media production and distribution, and brand licensing through IMG.

Benefits:

  • Income protection
  • Life insurance
  • Private medical insurance
  • Virtual GP
  • Pension contribution
  • 23 days holiday + bank holidays
  • Dental insurance
  • Green car scheme
  • Season ticket loan
  • Cycle to work scheme
  • Subsidized office canteen
  • Free breakfast
  • Free on-site parking at Stockley Park office
  • Eye Care
  • Endeavor Wellness - lunch and learn events
  • EAP (Employee Assistant Programme) - range of practical and emotional support services
  • Critical Illness cover
  • Financial Wellbeing
  • Health Cash Plan
  • Subsidized gym membership / Class-pass/ GymPass
  • Health Screening
  • Will Writing
  • Dynamic office environment with great people
  • Regular team and company networking events/celebrations
  • Access to free tickets to sporting and entertainment events
  • Tech Scheme
  • Taste Card
  • Travel Insurance

The Process:

We will review all applications and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume, we are not able to get back to everyone individually, so if you have not heard back from us, unfortunately, you have not been successful on this occasion, and we wish you all the best in your search.

Tele/Virtual Interview – up to 30 mins with member of talent acquisition team

1st stage interview - Virtual/in person – TBC

2nd stage interview – TBC