Debt Recovery Specialist

6 days ago


London, Greater London, United Kingdom Pensions Regulator Full time

About Us

The Pensions Regulator is a leading organisation in the UK, responsible for regulating retirement savings for millions of people. We are committed to bringing talented individuals on board who can make a meaningful impact on our mission.

Our Team

We are a diverse and inclusive team, dedicated to helping our employees reach their full potential. We offer a range of benefits, including flexible working arrangements, development opportunities, and a comprehensive pension scheme.

Job Summary

We are seeking a skilled Debt Recovery Specialist to join our team in Brighton. As a key member of our Debt Recovery Team, you will be responsible for collecting unpaid fines and resolving debtor queries in a timely and professional manner.

Key Responsibilities

  • Collection of unpaid fines outstanding in line with Debt Recovery processes
  • Resolution of debtor queries received through various channels within Service Level Agreement (SLA)
  • Reviews of cases and any associated write-offs
  • Dealing with Hardship (Payment Plans)
  • Knowledge of court recovery processes in the UK

Person Specification

Essential Criteria

  • Knowledge and experience of Debt Recovery and how it works
  • Experience of dealing with inbound and outbound calls in a call centre environment

Desirable Criteria

  • Knowledge and experience of Court Recovery Processes in the UK

Benefits

We offer a competitive salary of £28,233, plus contributions to the Civil Service Defined Benefit Pension scheme. Additional benefits include:

  • Civil Service Pension arrangements
  • Discretionary bonus arrangements
  • Access to performance-related pay progression
  • 25 days annual leave provision
  • Flexible working arrangements
  • Development opportunities
  • Enhanced parental leave arrangements
  • A free employee assistance programme
  • An excellent office location in Brighton


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    Parking Debt Recovery SpecialistWe are seeking a dedicated individual to join our Revenue Services Department as a Parking Debt Recovery Specialist. This part-time role requires 17.5 hours of work per week.Key Responsibilities:Manage a high volume of cases following parking recovery proceduresEnforce penalties after the charge certificate stagePrepare Orders...


  • London, Greater London, United Kingdom DAC Beachcroft Full time

    About the RoleDAC Beachcroft is seeking a highly skilled Debt Recovery Specialist to join our Finance team on a full-time contract. This is a fantastic opportunity to work in a dynamic and supportive environment, where you will be responsible for managing the firm's debt through high-volume internal and external communication.Main ResponsibilitiesChase and...


  • London, Greater London, United Kingdom DAC Beachcroft Full time

    About the RoleDAC Beachcroft is seeking a highly skilled Debt Recovery Specialist to join our Finance team on a full-time contract. This is a fantastic opportunity to work in a dynamic and supportive environment, where you will be responsible for managing the firm's debt through high-volume internal and external communication.Main ResponsibilitiesChase and...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    **Job Summary**We are seeking a highly skilled and experienced professional to join our Revenue Services Department as a Parking Debt Recovery Officer. This is a part-time role, requiring 17.5 hours of work per week.**Key Responsibilities:**Enforce parking penalty charge notices, exercising discretion and judgment in handling matters.Prepare Orders for...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    **Job Summary**We are seeking a highly skilled and experienced professional to join our Revenue Services Department as a Parking Debt Recovery Officer. This is a part-time role, requiring 17.5 hours of work per week.**Key Responsibilities:**Enforce parking penalty charge notices, exercising discretion and judgment in handling matters.Prepare Orders for...

  • Recovery Specialist

    2 days ago


    London, Greater London, United Kingdom Recovery Focus Full time

    Job SummaryWe are seeking a skilled and compassionate Recovery Specialist to join our team at Recovery Focus. As a Recovery Specialist, you will play a vital role in supporting individuals with mental health issues to maintain their independence and achieve their goals.About the RoleAs a Recovery Specialist, you will be responsible for working with...

  • Recovery Specialist

    3 days ago


    London, Greater London, United Kingdom Recovery Focus Full time

    Job SummaryWe are seeking a skilled and compassionate Recovery Specialist to join our team at Recovery Focus. As a Recovery Specialist, you will play a vital role in supporting individuals with mental health issues to maintain their independence and achieve their goals.About the RoleAs a Recovery Specialist, you will be responsible for working with...

  • Recovery Specialist

    2 weeks ago


    London, Greater London, United Kingdom Recovery Focus Full time

    About the RoleWe are seeking a dedicated and compassionate Recovery Specialist to join our team at Recovery Focus. As a Recovery Specialist, you will play a vital role in supporting individuals with mental health issues to maintain their independence and achieve their goals.Key ResponsibilitiesDevelop and implement personalized support plans to help...


  • London, Greater London, United Kingdom DAC Beachcroft Full time

    About the RoleDAC Beachcroft is seeking a highly skilled Debt Recovery Specialist to join our Debt Recovery team within Finance on a full-time contract. This role will be fully remote, offering a great work-life balance and flexibility.Main ResponsibilitiesChase and manage the firm's debt through high-volume internal and external communication, maintaining...


  • London, Greater London, United Kingdom DAC Beachcroft Full time

    About the RoleDAC Beachcroft is seeking a highly skilled Debt Recovery Specialist to join our Debt Recovery team within Finance on a full-time contract. This role will be fully remote, offering a great work-life balance and flexibility.Main ResponsibilitiesChase and manage the firm's debt through high-volume internal and external communication, maintaining...


  • London, Greater London, United Kingdom Sellick Partnership Limited - Public Sector Full time

    Job Opportunity:Civil Litigation LawyerRemote Working AvailablePart-time or Full-timeOur client, a Local Authority, is seeking a skilled Civil Litigation Lawyer to join their Legal Services team on a part-time or full-time basis to manage a caseload of adult social care debt recovery matters.This is an excellent opportunity to join a small, friendly, and...


  • London, Greater London, United Kingdom Sellick Partnership Limited - Public Sector Full time

    Job Opportunity:Civil Litigation LawyerRemote Working AvailablePart-time or Full-timeOur client, a Local Authority, is seeking a skilled Civil Litigation Lawyer to join their Legal Services team on a part-time or full-time basis to manage a caseload of adult social care debt recovery matters.This is an excellent opportunity to join a small, friendly, and...


  • London, Greater London, United Kingdom Ballymore Group Full time

    About the RoleWe are seeking a highly skilled Credit Control Specialist to join our team at Ballymore Group. As a key member of our finance department, you will be responsible for managing and recovering outstanding debts, maintaining relationships with clients, and ensuring the efficient collection of cash.Key ResponsibilitiesActive collection of...


  • London, Greater London, United Kingdom Islington Council Full time

    Job OverviewIslington Council is seeking an experienced Legal Officer to join its Commercial Litigation Team. The successful candidate will be responsible for assisting in the planning, coordination, and undertaking of commercial litigation, debt recovery, and general litigation in relation to the Council's functions.Main Duties of the JobThe postholder will...


  • London, Greater London, United Kingdom Islington Council Full time

    Job OverviewIslington Council is seeking an experienced Legal Officer to join its Commercial Litigation Team. The successful candidate will be responsible for assisting in the planning, coordination, and undertaking of commercial litigation, debt recovery, and general litigation in relation to the Council's functions.Main Duties of the JobThe postholder will...


  • London, Greater London, United Kingdom Sellick Partnership Limited - Public Sector Full time

    Debt Recovery Lawyer OpportunityRemote Working AvailableWe are seeking a skilled Civil Litigation Lawyer to join our team on a part-time or full-time basis to manage a caseload of adult social care debt recovery matters.This is an excellent opportunity to work with a small, friendly, and supportive team. While occasional office attendance is preferred, the...


  • London, Greater London, United Kingdom Sellick Partnership Limited - Public Sector Full time

    Debt Recovery Lawyer OpportunityRemote Working AvailableWe are seeking a skilled Civil Litigation Lawyer to join our team on a part-time or full-time basis to manage a caseload of adult social care debt recovery matters.This is an excellent opportunity to work with a small, friendly, and supportive team. While occasional office attendance is preferred, the...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    **Job Title:** Credit Policy Manager**Job Summary:**We are seeking a highly skilled Credit Policy Manager to join our team at Camino Partners Ltd. As a key member of our finance team, you will be responsible for managing and controlling the debtor book across the group, providing a clear and efficient credit control service.**Key Responsibilities:**•...


  • London, Greater London, United Kingdom Camino Partners Ltd Full time

    **Job Title:** Credit Policy Manager**Job Summary:**We are seeking a highly skilled Credit Policy Manager to join our team at Camino Partners Ltd. As a key member of our finance team, you will be responsible for managing and controlling the debtor book across the group, providing a clear and efficient credit control service.**Key Responsibilities:**•...


  • London, Greater London, United Kingdom Made Employment Ltd Full time

    Job Description**Job Title:** Field Based Supervisor**Company:** Made Employment Ltd**Job Type:** Full-time**Industry:** Financial Services**Location:** Remote (Field-based)Job SummaryWe are seeking an experienced Field Based Supervisor to join our team in the debt recovery industry. As a Field Based Supervisor, you will be responsible for managing a team of...