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Store Operations Manager

2 months ago


Crawley, West Sussex, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of retail professionals.

Key Responsibilities
  • Lead a High-Performing Team: Manage and develop a team of retail professionals to achieve sales targets, improve customer satisfaction, and maintain a high level of store appearance and maintenance.
  • Drive Sales Growth: Analyze sales data, identify opportunities, and develop strategies to increase sales and drive business growth.
  • Improve Customer Experience: Ensure that every customer interaction is positive and memorable, and that customers feel valued and appreciated.
  • Manage Store Operations: Oversee all aspects of store operations, including inventory management, visual merchandising, and loss prevention.
  • Develop and Implement Business Plans: Work with the leadership team to develop and implement business plans that align with the company's overall strategy.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Collaborative and Dynamic Work Environment: Our team is passionate, collaborative, and dynamic, with a focus on delivering exceptional customer experiences.
Requirements
  • 3+ Years of Retail Management Experience: Proven track record of success in retail management, with a focus on driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Strong Leadership and Communication Skills: Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to analyze data, identify opportunities, and develop strategies to drive business growth.