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Deputy Store Manager

1 month ago

Crawley, West Sussex, United Kingdom New Look Full time
About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our team at our Crawley Store. As a Deputy Manager, you will play a key role in leading and inspiring a team to deliver exceptional results and provide an outstanding customer experience.

Key Responsibilities
  • Lead and manage a team of fashion enthusiasts to create a customer-obsessed atmosphere in-store.
  • Develop and implement strategies to drive sales, improve customer satisfaction, and increase team engagement.
  • Work closely with the Territory Leader to identify opportunities to impact KPIs, customer service, team development, and overall sales.
  • Ensure the store is always fully stocked, visually merchandised, and maintained to the highest standards.
  • Manage inventory, stock control, and order replenishment to ensure efficient operations.
About You
  • You have previous store or deputy management experience and a proven track record of leading and managing a team.
  • You are a New Look brand enthusiast with a passion for fashion and customer service.
  • You have a history of delivering and exceeding KPIs and key objectives.
  • You possess excellent communication and interpersonal skills to engage with customers and provide exceptional service.
  • You have exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?

At New Look, we are passionate about fashion and committed to delivering exceptional customer experiences. We offer a range of benefits, including 40% staff discount, monthly 25% off privilege vouchers for family and friends, quarterly sample sales, and a Stakeholder Pension. We pride ourselves on being a flexible employer and are keen to discuss flexible working patterns with the right candidate.