Assistant Store Manager

2 weeks ago


Crawley, West Sussex, United Kingdom British Heart Foundation Full time
Assistant Store Manager Role Overview

At the British Heart Foundation, we're seeking an experienced Assistant Store Manager to join our home store team in Crawley. As a key member of our store management team, you'll play a vital role in driving sales, delivering exceptional customer service, and maintaining a high standard of visual merchandising.

Key Responsibilities:
  • Support the Store Manager with day-to-day store operations and take full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute to the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.

What We're Looking For:
  • Experience in a customer-facing role.
  • Supervisory experience.
  • Commercially driven to encourage new ideas.
  • Inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving the highest retail standards.

Why Join Us?
  • We offer a strong culture of internal progression and will actively support you to develop your career.
  • Our generous staff benefits include 38 days annual leave, holistic support leave, and a range of other perks.

How to Apply:
  • Click the 'Apply' button below to submit your application.
  • Complete the application form and upload your CV and employment history.


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