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Motor Claims Handler

2 months ago

Basildon, Essex, United Kingdom Massenhove Recruitment Limited Full time
Motor Claims Handler Job Description

We are seeking a skilled Motor Claims Handler to join our team at Massenhove Recruitment Limited. As a Motor Claims Handler, you will be responsible for managing claims from start to finish, ensuring that our customers receive a fair and efficient settlement.

Key Responsibilities:
  • Proactively manage claims, including fire, theft, and damage claims, to achieve economical settlement while maintaining excellent customer service.
  • Provide comprehensive advice to policyholders, advising them on the best course of action to achieve settlement.
  • Liaise with Insurers, policyholders, leaseholders, engineers, brokers, and solicitors to provide updates and ensure compliance with regulatory requirements.
  • Negotiate and adjust on third-party claims, ensuring that our customers receive a fair settlement.
  • Obtain relevant documentation and media for the assessment of claims.
Requirements:
  • Working knowledge of motor claims handling, including Credit Hire, Salvage, Indemnity, and Third-Party risk.
  • Good working knowledge of Underwriters terms and conditions.
  • Excellent customer service skills to deliver a professional and compassionate service.
  • Confident attitude and ability to deliver information clearly and accurately.

We are looking for a motivated and organized individual who can work effectively in a fast-paced environment. If you have a passion for delivering excellent customer service and a strong understanding of motor claims handling, we would love to hear from you.