Motor Claims Specialist
1 day ago
Our client, a leading Accident Management company, is seeking a skilled Motor Third Party Claims Handler to join their fast-growing business. As a key member of the team, you will be responsible for handling motor fire, theft, and damage claims, including negotiation of third-party claims, from validation to payment, on behalf of Motor Underwriters.
Key Responsibilities:- Proactively manage a caseload of policy holder and third-party claims through to conclusion.
- Action new claims within 24 hours of receipt using the client's agreed validation process.
- Identify recovery opportunities and take action in accordance with the agreed process.
- Record management information for case load management.
- Answer enquiries by phone, using the correct greeting and DPA procedure.
- Deal with enquiries via email and in writing, responding in clear and straightforward terms.
- Escalate any expression of dissatisfaction in accordance with the agreed complaints process.
- Ensure each case handled meets the customer's expectations and the client's SLA.
- Calculate claim reserves, payments, and Large Movement Reports correctly and in accordance with the client's procedures and service standards.
- Investigate and resolve claims in a professional, timely, and proactive manner.
- Triage court summons, instructing/liaising with solicitors, and providing non-delegated case instructions.
- Use relevant motor case law to support case strategy and stay up-to-date with newly reported cases.
- Excellent customer skills.
- Ability to work independently and provide clear advice to support customers through the claims process.
- Good level of numeracy.
- Excellent technical knowledge to determine liability.
- Awareness of motor fraud indicators.
- Awareness of risk factors for large loss/catastrophic claims and escalation process.
- Knowledge of jurisdictional differences in Scotland, Northern Ireland, and the Channel Isles.
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Motor Claims Specialist
2 weeks ago
Basildon, United Kingdom John Williams Recruitment Full time{"title": "Motor Third Party Claims Handler", "description": "About the RoleWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policy holder and third-party claims from validation to payment.Key ResponsibilitiesProactively manage...
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Motor Claims Specialist
2 weeks ago
Basildon, United Kingdom John Williams Recruitment Full time{"title": "Motor Third Party Claims Handler", "description": "About the RoleWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policy holder and third-party claims from validation to payment.Key ResponsibilitiesProactively manage...
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Motor Claims Specialist
1 week ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of...
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Motor Claims Specialist
1 week ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of...
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Motor Claims Specialist
10 hours ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of claims through to...
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Motor Claims Specialist
1 week ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of policyholder and...
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Motor Claims Specialist
1 week ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of policyholder and...
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Motor Claims Handler
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Basildon, United Kingdom John Williams Recruitment Full timeJohn Williams Recruitment is representing a prominent Accident Management firm that focuses on managing Motor Fire, Theft, and damage claims. They are looking to enhance their workforce in this dynamic sector.This position requires exceptional customer service abilities. Candidates should be capable of working independently while providing clear and concise...
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Motor Claims Handler
3 months ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeMotor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost,...
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Motor Claims Handler
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Motor Claims Handler
3 months ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeMotor Claims HandlerWhat will my duties be?Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK.Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement.Manage claim cost, achieving...
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Motor Claims Handler
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Basildon, United Kingdom Massenhove Recruitment Limited Full timeMotor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost,...
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Motor Claims Handler
3 months ago
Basildon, United Kingdom Massenhove Recruitment Full timeMotor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost,...
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Basildon, United Kingdom Massenhove Recruitment Limited Full timeJob DescriptionJob Title: Motor Claims HandlerCompany: Massenhove Recruitment LimitedJob Type: Full-timeLocation: Remote (UK)About the Role:We are seeking an experienced Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for managing the entire claim journey on behalf of Motor Underwriters, providing comprehensive...