Motor Third Party Claims Handler
5 months ago
The role requires excellent customer skills. You will have the ability to work independently and provide the customer with clear advice to support them through the claims process.
Key skill will include:
• Able to well work under pressure and meet agreed deadlines.
• Flexible, adaptable to change and always looking for ways to improve what we do.
• Have a positive outlook and be able to self-motivate.
• Good level of numeracy.
• Excellent technical knowledge to determine liability.
• Awareness of motor Fraud indicators.
• Awareness of risk factors for large loss/ catastrophic claims and escalation process.
• Knowledge of jurisdictional differences in Scotland North, Southern Ireland and
Channel Isles.
• Ensure all Policy and procedure documents are read and understood
• Identify your own training needs and to request appropriate training to meet own
performance targets.
Key Duties
• To pro-actively manage a caseload of policy holder and third party claims through to
conclusion.
• New claims to be actioned within 24 hours of receipt using the clients agreed validation process.
• Identify recovery opportunities and action in accordance with the agreed process.
• Record MI (management information) for case load management.
• Answering enquiries by phone, using the correct greeting and DPA procedure.
• Dealing with enquiries via e-mail and in writing and responding in clear and straightforward terms.
• Escalate any expression of dissatisfaction in accordance with agreed complaints process. Ensure each case handled meets the customers’ expectations and clients SLA.
• Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with client’s procedures and service standards.
• Investigate and resolve claims in a professional timely and pro-active manner.
• Triage of court summons, instructing/liaising with solicitors. Providing non delegated case instructions.
• Use relevant motor case law to support case strategy and keep up to date with newly
reported cases.
• Instruct where necessary enquiry agents where more detailed investigations required
-
Motor Claims Handler
1 month ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Massenhove Recruitment Limited. As a Motor Claims Handler, you will be responsible for managing and resolving motor claims in a fair and efficient manner.Key Responsibilities:Proactively manage motor claims from inception to settlement, ensuring timely and...
-
Motor Claims Handler
1 month ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Massenhove Recruitment Limited. As a Motor Claims Handler, you will be responsible for managing and resolving motor claims in a fair and efficient manner.Key Responsibilities:Proactively manage motor claims from inception to settlement, ensuring timely and...
-
Motor Claims Handler
2 weeks ago
Basildon, Essex, United Kingdom Massenhove Recruitment Limited Full timeJob Title: Motor Claims Handler - Claims ProfessionalJob Summary: We are seeking a skilled Motor Claims Handler to join our team at Massenhove Recruitment Limited. As a Motor Claims Handler, you will be responsible for managing claims from start to finish, providing excellent customer service, and ensuring that claims are settled efficiently and...
-
Motor Third Party Claims Handler
1 month ago
Basildon, United Kingdom CV-Library Full timeOur client being an Accident Management company who handle Motor Fire, Theft and damage claims, including negotiation of third-party claims, from validation to payment, on behalf of Motor Underwriters, are looking to recruit into their fast growing business. The role requires excellent customer skills. You will have the ability to work independently and...
-
Motor Claims Specialist
1 month ago
Basildon, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a highly skilled and experienced Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage...
-
Motor Claims Specialist
1 month ago
Basildon, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a highly skilled and experienced Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage...
-
Motor Claims Specialist
2 months ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of...
-
Motor Claims Specialist
2 months ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a Motor Third Party Claims Handler, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of...
-
Claims Handler
2 months ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeJob DescriptionJob Title: Motor Claims HandlerCompany: Massenhove Recruitment LimitedJob Type: Full-timeLocation: Remote (UK)About the Role:We are seeking an experienced Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for managing the entire claim journey on behalf of Motor Underwriters, providing comprehensive...
-
Claims Handler
2 months ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeJob DescriptionJob Title: Motor Claims HandlerCompany: Massenhove Recruitment LimitedJob Type: Full-timeLocation: Remote (UK)About the Role:We are seeking an experienced Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for managing the entire claim journey on behalf of Motor Underwriters, providing comprehensive...
-
Motor Claims Handler
1 month ago
Basildon, United Kingdom CV-Library Full timeMotor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost,...
-
Motor Claims Handler
4 months ago
Basildon, United Kingdom Massenhove Recruitment Limited Full timeMotor Claims HandlerWhat will my duties be?Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK.Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement.Manage claim cost, achieving...
-
Motor Claims Specialist
1 month ago
Basildon, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerOur client, a leading Accident Management company, is seeking a skilled Motor Third Party Claims Handler to join their fast-growing business. As a key member of the team, you will be responsible for handling motor fire, theft, and damage claims, including negotiation of third-party claims, from validation to...
-
Motor Claims Specialist
1 month ago
Basildon, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerOur client, a leading Accident Management company, is seeking a skilled Motor Third Party Claims Handler to join their fast-growing business. As a key member of the team, you will be responsible for handling motor fire, theft, and damage claims, including negotiation of third-party claims, from validation to...
-
Motor Claims Specialist
2 months ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of policyholder and...
-
Motor Claims Specialist
2 months ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeJob Title: Motor Third Party Claims HandlerWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policyholder and third-party claims from validation to payment.Key Responsibilities:Proactively manage a caseload of policyholder and...
-
Motor Claims Specialist
2 months ago
Basildon, United Kingdom John Williams Recruitment Full time{"title": "Motor Third Party Claims Handler", "description": "About the RoleWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policy holder and third-party claims from validation to payment.Key ResponsibilitiesProactively manage...
-
Motor Claims Specialist
2 months ago
Basildon, United Kingdom John Williams Recruitment Full time{"title": "Motor Third Party Claims Handler", "description": "About the RoleWe are seeking a skilled Motor Third Party Claims Handler to join our client's fast-growing business. As a key member of the team, you will be responsible for managing a caseload of policy holder and third-party claims from validation to payment.Key ResponsibilitiesProactively manage...
-
Motor Third Party Claims Handler
3 weeks ago
Basildon, Essex, United Kingdom John Williams Recruitment Full timeOur client being an Accident Management company who handle Motor Fire, Theft and damage claims, including negotiation of third-party claims, from validation to payment, on behalf of Motor Underwriters, are looking to recruit into their fast growing business. The role requires excellent customer skills. You will have the ability to work independently and...
-
Motor Claims Handler
3 weeks ago
Basildon, Essex, United Kingdom Massenhove Recruitment Limited Full timeMotor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost,...
