Motor Claims Handler

2 weeks ago


Basildon, Essex, United Kingdom Massenhove Recruitment Limited Full time
Job Title: Motor Claims Handler - Claims Professional

Job Summary: We are seeking a skilled Motor Claims Handler to join our team at Massenhove Recruitment Limited. As a Motor Claims Handler, you will be responsible for managing claims from start to finish, providing excellent customer service, and ensuring that claims are settled efficiently and effectively.

Key Responsibilities:

* Proactively manage claims from start to finish, ensuring that they are settled efficiently and effectively
* Provide comprehensive advice to policyholders on the best course of action to achieve settlement
* Manage claim costs, achieving economical settlement while ensuring excellent customer service
* Liaise with Insurers, policyholders, leaseholders, engineers, brokers, and solicitors to provide updates and ensure compliance with regulatory requirements
* Provide an excellent level of customer service and empathy to our customers
* Negotiate and adjust on third-party claims
* Obtain relevant documentation and media for the assessment of the claim

Requirements:

* Working knowledge of motor claims handling, including Credit Hire, Salvage, Indemnity, and Third-Party risk
* Good working knowledge of Underwriters' terms and conditions
* Excellent customer service skills to deliver a professional and compassionate service
* Confident attitude and ability to deliver information clearly and accurately both verbally and in writing

About Us:

Massenhove Recruitment Limited is a leading recruitment agency specializing in insurance and financial services. We are committed to providing excellent service to our clients and candidates, and we are seeking a skilled Motor Claims Handler to join our team.

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