Advanced Technology Support Expert

1 day ago


Darlington, Darlington, United Kingdom In Technology Group Full time

In Technology Group is currently hiring an Advanced Technology Support Expert to join our dynamic team. With an estimated salary range of £32,000 - £42,000, this opportunity offers a challenging and rewarding career path.

About the Role:

We are seeking an experienced IT professional with a strong background in Windows Server, Active Directory, Microsoft 365, and networking technologies. As a senior member of our team, you will be responsible for implementing effective solutions to recurring IT issues, documenting best practices, and providing training to junior engineers.

Responsibilities:
  • Troubleshoot and resolve complex technical issues across multiple technologies.
  • Support client IT infrastructure, both remotely and on-site, ensuring minimal downtime.
  • Collaborate with corporate IT teams and vendors on advanced technical projects.
  • Mentor junior engineers and contribute to knowledge-sharing across the team.
Requirements:
  • Strong expertise in Windows Server, Active Directory, Microsoft 365, and networking infrastructure.
  • Proven experience in troubleshooting complex IT issues.
  • Excellent problem-solving and communication skills.
  • Full UK driving license and ability to travel (when required).


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