IT Solutions Specialist
4 days ago
Are you a skilled IT professional looking to take on new challenges and responsibilities? In this role, you will join the IT service provider team at In Technology Group, delivering advanced IT solutions and exceptional support to a diverse range of clients.
Key Responsibilities:
- Troubleshoot and resolve complex technical issues across Windows Server, Active Directory, Microsoft 365, and networking technologies.
- Provide escalation support to junior engineers and ensure timely resolution of technical issues.
- Implement effective solutions to recurring IT issues and document best practices for knowledge-sharing across the team.
- Support client IT infrastructure, both remotely and on-site, ensuring minimal downtime and optimal system performance.
- Stay up to date with the latest security threats and implement proactive measures to safeguard systems and data.
Requirements:
- Strong expertise in Windows Server, Active Directory, Microsoft 365, and networking infrastructure.
- Proven experience in troubleshooting complex IT issues and excellent problem-solving skills.
- Excellent communication and collaboration skills, with ability to work effectively with corporate IT teams and vendors.
- Relevant certifications (e.g., MCSA, MCSE, ITIL Foundation) are highly desirable.
- Full UK driving license and access to a personal vehicle for on-site client support.
Benefits:
- Private healthcare, including medical and dental coverage.
- Electric car salary sacrifice scheme.
Estimated salary: £35,000 - £45,000 per annum.
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