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Technical Solutions Specialist

1 month ago

Darlington, Darlington, United Kingdom HC One Full time
About HC-One

We are a care home provider that prioritizes kindness and empathy in our approach. Our dedicated team strives to deliver outstanding care, and we believe in investing in the growth and well-being of our colleagues.

Job Description

We are seeking an experienced EUC Engineer to join our team as a Technical Solutions Specialist. As part of this role, you will provide advanced technical support to our colleagues, focusing on IT hardware, software, and services.

Key Responsibilities
  • Provide technical solutions to end-user devices, server-based systems, and various technology-related issues.
  • User provisioning, including creating, modifying, and terminating user accounts and services.
  • Manage and support Microsoft desktop operating systems and applications.
Requirements
  • At least 3 years of experience as an EUC Engineer or equivalent.
  • Proven expertise in incident and problem management within an ITIL framework.
  • Strong communication skills and ability to demonstrate a structured approach to troubleshooting.
What We Offer
  • A competitive salary range of £35,000 - £45,000 per annum.
  • 25 days annual leave.
  • Access to award-winning learning and development programs.
  • A wide range of benefits, including GP online, colleague discounts, and wellbeing support.