Insurance Customer Liaison Officer

2 weeks ago


Formby, United Kingdom CV-Library Full time
Job Description

We are seeking an experienced Customer Service Representative to join our team at Acorn Insurance Ltd.

About the Role:

  • Quoting and closing new or renewal business enquires
  • Building and maintaining long-standing client relationships
  • Amending customer policies, payments and schedules
  • Retaining existing clients at renewal
  • Supporting customers with existing policy amendments
  • Working towards individual and team targets
  • Providing excellent rapport building skills.
  • Handling sensitive information and following data protection principles
  • Adhering to strict FCA guidelines
  • Providing a professional service and promoting our brand in a positive manner

About Us:

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK.

Your Benefits:

  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
  • A wide network of mental health first aiders.
  • Fresh fruit Deliveries twice a week
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events

The estimated salary for this role is £24,255 - £25,876 Plus up to £2,000 performance related bonus per annum, once established within your role.



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