Insurance Customer Liaison Officer
2 weeks ago
We are seeking an experienced Customer Service Representative to join our team at Acorn Insurance Ltd.
About the Role:
- Quoting and closing new or renewal business enquires
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Providing excellent rapport building skills.
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
About Us:
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK.
Your Benefits:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
- A wide network of mental health first aiders.
- Fresh fruit Deliveries twice a week
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events
The estimated salary for this role is £24,255 - £25,876 Plus up to £2,000 performance related bonus per annum, once established within your role.
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