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Travel Consultant
2 months ago
We are seeking an experienced Travel Consultant to join our team at Hays Travel. As a key member of our team, you will be responsible for providing exceptional customer service and sales expertise to our customers.
Key Responsibilities- Build and maintain relationships with customers to understand their needs and preferences.
- Use your product knowledge and sales skills to identify and meet customer needs, resulting in increased sales and customer satisfaction.
- Utilize social media platforms to promote offers, generate customer engagement, and drive sales leads.
- Participate in promotional events and activities to increase brand awareness and drive sales.
- Achieve individual and team sales targets through effective sales strategies and customer engagement.
- Assist with the day-to-day operation of the branch, including administrative tasks and process adherence.
- Participate in training and development programs to enhance your skills and knowledge.
- At least 1 year of experience as a Travel Consultant or in a related role.
- A proven sales record and excellent communication skills.
- Good accuracy and numerical skills, with the ability to work in a fast-paced environment.
- Enthusiasm and a positive attitude, with a commitment to contributing to the growth of the business.
- Competent IT skills and a good working knowledge of tour operator systems.
Hays Travel is the UK's largest independent travel agency, specializing in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more.
We have over 470 branches throughout the UK and our Head Office is based in Sunderland, home to our tour operator teams, finance, marketing, people/HR, and IT departments. We have been operating for over 40 years and continue to grow each year.
Our SMILE values are embedded in our company culture, ensuring our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
