Executive Director of Operations

4 weeks ago


St Ippolyts, United Kingdom Wells & Co. Careers Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our team at the Radcliffe Arms in Hitchin. As a key member of our management team, you will be responsible for maintaining high standards of food and drink delivery, adhering to legislative requirements, and driving sales and profit growth.

Key Responsibilities
  • Manage the overall operations of the pub, ensuring excellent standards in food and drink delivery
  • Adhere to all legislative requirements, including people, safety, and licensing
  • Deliver against key measures of sales, profit, and team retention
  • Conduct regular stock control and compare to usage reports to identify opportunities for tighter control
  • Maintain high food quality and work with the kitchen team to ensure effective margin and report on activity to drive improvements
  • Create and maintain a motivated team with excellent standards, identifying talent and ensuring succession
  • Regular employee appraisals and implementation of performance management
What We're Looking For

We're looking for a candidate with a passion for the industry, energy and motivation to lead and inspire the team, entrepreneurial flair to drive sales opportunities, and a can-do attitude to ensure the right things are done on time. If you're a result-driven and ambitious individual keen to develop your career and grow with us, we'd love to hear from you.

About Us

Wells & Co. Careers is a dynamic and growing company that values its employees and provides a great package including competitive salary and bonus, 28 days holiday, private healthcare, and more. We're committed to supporting our employees' personal and professional development and offer a fun and supportive team environment.



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