Front Office Team Member
4 weeks ago
Be part of a dynamic team in the Front Office, working in the Reception area and hotel lobby.
As a Front Office Team Member, you will create memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
Key responsibilities include:
- Providing exceptional customer service
- Managing front desk operations
- Assisting with room assignments and key management
- Handling guest inquiries and resolving issues
- Working collaboratively with the Front Office team
What we offer includes:
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career with opportunities for advancement
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays
- Discounted dental and health cover
- Free Parking
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member's areas
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
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