Front of House Team Member

2 weeks ago

Northampton, Northamptonshire, United Kingdom Loungers Full time

Lounges are unique destinations, and what makes them so special are the talented individuals who bring them to life - and you'll be one of them. As a Front of House Team Member, you're a skilled professional when it comes to making people feel welcome and comfortable. You'll be able to read each customer's needs and adapt your style and approach to ensure a great experience. You'll work closely with management and the team to deliver exceptional customer service and exceed expectations.

The Benefits

  • Tips shared equally among the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days' holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunities for personal development and career progression in a fast-growing business

What we look for

  • A natural talent for hospitality and customer service
  • Excellent communication skills with the ability to build rapport and trust
  • Self-motivation and the ability to work at pace with minimal supervision
  • Flexibility and adaptability in a fast-paced environment

Want to learn more about us?

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