Technical Solutions Specialist
4 weeks ago
Technical Solutions Specialist
We are seeking a highly skilled Technical Solutions Specialist to support our sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Key Responsibilities:
- Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs to RFPs & RFQs when required.
- Participate in project management and active participation in POCs in partnership with relevant teams both internally and within the customer and/or commercial partner.
- Be the primary technical point of contact for customers and partners in close collaboration with sales partners.
- Continuously strive to improve knowledge around Fortinet products and solutions, as well as maintaining a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
- Position Fortinet solutions to customers, whether remotely or in person, requiring strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
- Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
- Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
Requirements:
- High aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable.
- Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
- Demonstrate problem-solving skills and how this has impacted key wins within your current organization.
- Understand and demonstrate ability to build and maintain customer relationships, including ability to effectively communicate technically to a range of both external and internal stakeholders.
- Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
What We Offer:
- Excellent training and development opportunities, providing you with all the tools needed to be successful.
- An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.
- The opportunity to be part of an innovative, collaborative, and winning team.
- A competitive salary and incentive compensation package, including stock awards, health, and welfare benefits.
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