Technical Solutions Specialist

4 weeks ago


London, Greater London, United Kingdom Fortinet Full time

Technical Solutions Specialist

We are seeking a highly skilled Technical Solutions Specialist to support our sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Key Responsibilities:

  • Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs to RFPs & RFQs when required.
  • Participate in project management and active participation in POCs in partnership with relevant teams both internally and within the customer and/or commercial partner.
  • Be the primary technical point of contact for customers and partners in close collaboration with sales partners.
  • Continuously strive to improve knowledge around Fortinet products and solutions, as well as maintaining a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
  • Position Fortinet solutions to customers, whether remotely or in person, requiring strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
  • Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
  • Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Requirements:

  • High aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable.
  • Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
  • Demonstrate problem-solving skills and how this has impacted key wins within your current organization.
  • Understand and demonstrate ability to build and maintain customer relationships, including ability to effectively communicate technically to a range of both external and internal stakeholders.
  • Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.

What We Offer:

  • Excellent training and development opportunities, providing you with all the tools needed to be successful.
  • An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.
  • The opportunity to be part of an innovative, collaborative, and winning team.
  • A competitive salary and incentive compensation package, including stock awards, health, and welfare benefits.


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