Technical Solutions Specialist

4 weeks ago

London, Greater London, United Kingdom Supermicro Full time

Job Title: Technical Solutions Specialist

About the Role:

The Technical Solutions Specialist will be part of a growing team responsible for developing new opportunities in the global IT market. This role will require working with customers from ground to executive-level, managing projects with internal and external teams, and growing the business. Customer and solution focus are key factors for this position, as well as business continuity and support.

Key Responsibilities:

  • Provide technical pre-sales and post-sales assistance to customers.
  • Enrich the Supermicro offering by evangelizing technology and portfolio within customers.
  • Assist with technical support escalation and pre-sales queries.
  • Manage and develop leads from a technical capability standpoint.
  • Deliver Proof of Concepts to end-users and manage POCs end to end.
  • Ability to investigate and work around issues.
  • Deliver training to customers on new product offerings and roadmaps.
  • Assist internal sales with training and meetings.

Requirements:

  • A degree in a related field is desirable but not necessary. Relevant experience can offset a degree.
  • 5-10 years of relevant experience within IT, specifically within Compute, Storage, and/or Networking.
  • Good solution design and diagnostic skills.
  • Familiarity and experience with a range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.
  • Strong background with compute and storage hardware and architecture.
  • Good ability to communicate ideas and solutions to a range of client types.

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

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