Customer Service Associate

3 weeks ago


Wadebridge, Cornwall, United Kingdom Lidl in Deutschland Full time
Overview of Lidl in Deutschland

Lidl is a leading international discount supermarket chain that operates in several countries, including Germany. Our goal is to provide high-quality products at affordable prices while maintaining excellent customer service.

Job Summary

We are seeking a Customer Assistant to join our team in one of our stores in Deutschland. As a Customer Assistant, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities:
  • Provide top-notch customer service by responding to queries, resolving issues, and offering product recommendations.
  • Efficiently process deliveries, stock shelves, and maintain a clean and organized store environment.
  • Maintain a positive attitude, work collaboratively with colleagues, and contribute to a productive team atmosphere.
  • Prioritize tasks, adapt to changing situations, and demonstrate flexibility in meeting business needs.
  • Embody the Lidl spirit by providing excellent service, promoting products, and driving sales growth.
Requirements:
  • Experience working in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Flexibility to work varied shifts, including early mornings, late evenings, and weekends.
  • A positive outlook, strong work ethic, and ability to multitask.
  • Ability to lift up to 25 kg, stand for long periods, and move quickly around the store.
Benefits:
  • Competitive hourly pay rate: €12.40 - €13.00 per hour (increasing to €12.40 - €13.35 per hour from August 2024).
  • Negotiable shift premiums for evening, night, and weekend shifts.
  • Opportunities for career advancement, training, and professional development.
  • Generous holiday entitlement, pro-rata, and additional days off during holidays.
  • Discount on purchases, pension scheme, and enhanced family leave.


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