Business Systems Analyst

3 days ago

Portsmouth, Portsmouth, United Kingdom TalentHawk Full time
Business Analyst - Maximo Expert

About the Role:

TalentHawk is seeking a skilled Business Analyst with expertise in IBM Maximo to enhance the functionality and usage of our asset and work management systems. As a Business Analyst, you will play a crucial role in aligning business processes with technical solutions, ensuring seamless integration and efficient operations.

Key Responsibilities:

  • Requirements Gathering & Analysis:
  • Collaborate with stakeholders to understand, analyze, and document business requirements related to Maximo asset management and work management processes.
  • Maximo System Enhancements:
  • Identify and propose improvements in the Maximo system that align with our business needs, including system configurations, customizations, and upgrades.
  • Process Optimization:
  • Analyze current business processes and recommend Maximo solutions to improve efficiency, productivity, and cost-effectiveness.
  • System Implementation & Support:
  • Assist in the design, configuration, testing, and deployment of Maximo modules to support ongoing and new business requirements.
  • Data Analysis & Reporting:
  • Utilize Maximo to gather and analyze data, produce reports, and provide insights to stakeholders for decision-making and performance improvement.
  • Stakeholder Communication:
  • Serve as the primary liaison between business units and IT, ensuring clear communication and understanding of Maximo capabilities and limitations.
  • Training & Documentation:
  • Develop user guides, training materials, and conduct training sessions to enhance user adoption and maximize system effectiveness.
  • Support & Troubleshooting:
  • Provide ongoing support and troubleshooting for Maximo-related issues, working closely with technical teams to resolve any system challenges.

Qualifications & Skills:

  • Experience:
  • 3-5 years of experience as a Business Analyst, preferably in the utilities industry.
  • Proven experience working with IBM Maximo, including configurations, enhancements, and troubleshooting.
  • Strong knowledge of asset and work management processes within a utilities context.
  • Technical Skills:
  • Proficiency in IBM Maximo (v7.6 or above).
  • Experience with SQL, reporting tools (BIRT or others), and Maximo configuration.
  • Understanding of Maximo integration with other systems (ERP, GIS, etc.) is a plus.
  • Analytical Skills:
  • Excellent analytical and problem-solving skills, with the ability to interpret business requirements into technical solutions.
  • Ability to perform data analysis and present actionable insights.
  • Communication:
  • Strong communication and interpersonal skills, with experience working in cross-functional teams.
  • Ability to explain complex technical concepts to non-technical stakeholders.

Education:

  • Bachelor's degree in Business, Information Technology, or related field.
  • IBM Maximo certifications (preferred but not mandatory).

Preferred:

  • Experience working in the utilities sector, understanding of regulatory requirements and operational challenges.
  • Familiarity with project management methodologies (Agile, Waterfall) and the software development lifecycle (SDLC).

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