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Business Systems Analyst

2 months ago

Portsmouth, Portsmouth, United Kingdom TalentHawk Full time
Business Analyst Job Description

TalentHawk is seeking a skilled Business Analyst to enhance the functionality and usage of IBM Maximo across our organization. The successful candidate will play a crucial role in aligning business processes with technical solutions, ensuring seamless integration and efficient workflows.

Key Responsibilities:
  • Requirement Gathering & Analysis: Collaborate with stakeholders to understand, analyze, and document business requirements related to Maximo asset management and work management processes.
  • Maximo System Enhancements: Identify and propose improvements in the Maximo system that align with our business needs, including system configurations, customizations, and upgrades.
  • Process Optimization: Analyze current business processes and recommend Maximo solutions to improve efficiency, productivity, and cost-effectiveness.
  • System Implementation & Support: Assist in the design, configuration, testing, and deployment of Maximo modules to support ongoing and new business requirements.
  • Data Analysis & Reporting: Utilize Maximo to gather and analyze data, produce reports, and provide insights to stakeholders for decision-making and performance improvement.
  • Stakeholder Communication: Serve as the primary liaison between business units and IT, ensuring clear communication and understanding of Maximo capabilities and limitations.
  • Training & Documentation: Develop user guides, training materials, and conduct training sessions to enhance user adoption and maximize system effectiveness.
  • Support & Troubleshooting: Provide ongoing support and troubleshooting for Maximo-related issues, working closely with technical teams to resolve any system challenges.
Qualifications & Skills:
  • Experience: 3-5 years of experience as a Business Analyst, preferably in the utilities industry.
  • Proven Experience: Proven experience working with IBM Maximo, including configurations, enhancements, and troubleshooting.
  • Technical Skills: Proficiency in IBM Maximo (v7.6 or above), experience with SQL, reporting tools (BIRT or others), and Maximo configuration.
  • Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret business requirements into technical solutions.
  • Communication: Strong communication and interpersonal skills, with experience working in cross-functional teams.

Education: Bachelor's degree in Business, Information Technology, or related field. IBM Maximo certifications (preferred but not mandatory).